Education Support Officer jobs in Melbourne VIC

Do you have a high attention to detail, excellent organisational skills and enjoy working both independently and in a small, dedicated team? Do you want to make a lasting contribution to the preservation of the state’s historical and long-term retention education records?

The Records Support Officer – Collection Management Team contributes to the lifecycle management of corporate hardcopy records and also supports the delivery of the School Records Reform Program.

About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The department supports a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement.

About the Division

The Assurance, Knowledge, and Executive Services Division (AKESD) has three branches (Assurance; Executive and Ministerial Services; Knowledge, Privacy and Records) within the Division and is responsible for the following functions:

• Internal audit planning and delivery
• School Council Financial Assurance program and follow-up of audit action implementation
• Supporting the Victorian Auditor-General's Office (VAGO) performance audits and the Audit and Risk Committee (ARC)
• Cabinet and Parliament support, including board appointments
• Freedom of Information
• Briefings and correspondence support
• Departmental Liaison Unit
• Privacy advice and support
• Records and digital content management, SharePoint and copyright advice and support
• Mail services.

The Knowledge Privacy and Records Branch within AKESD is responsible for leading the department's management of corporate knowledge, privacy, intellectual property, and records. This accountability includes leading and supporting departmental compliance with relevant legislation and standards.

About the Role

Do you have a high attention to detail, excellent organisational skills and enjoy working both independently and in a small, dedicated team? Do you want to make a lasting contribution to the preservation of the state's historical and long-term retention education records?

The Records Support Officer – Collection Management Team contributes to the lifecycle management of corporate hardcopy records and also supports the delivery of the School Records Reform Program.

This role is responsible for:

• supporting the scoping, planning and delivery of activities to implement a lifecycle management program of work for records stored at off-site storage
• appraising, cataloguing and sentencing hardcopy records stored at off-site storage and classify these applying the appropriate RDA and retention class
• supporting the department's partnership with the Public Record Office Victoria (PROV) to transfer permanent records to State Archives
• supporting a range of operational and project delivery records management activities
• supporting the delivery and continuous improvement of the department's School Records Reform Program and collection management activities

Teamwork

• collaborative team member with excellent communication skills and a “can do” attitude.
• ability and willingness to easily adapt to changing priorities in a fast-paced project-based environment.
• ability to demonstrate respect and accountability in a diverse team environment.

Attributes and Required Capabilities

• solid knowledge and understanding of the Public Records Act 1973, PROV RDAs, Standards or the capacity to quickly gain this knowledge.
• excellent organizational skills and attention to detail.
• strong interpersonal skills with the ability to communicate effectively across different levels of the organization.
• ability to work independently and collaboratively within a team environment.
• integrity and discretion in handling sensitive information.

Please note this role involves man ual handling, including lifting boxes and manoeuvring trolleys to move and retrieve boxes of records from off-site storage to a designated processing location.

This position requires full-time on-site presence, based at 2 Treasury Place, East Melbourne and is a 12-month fixed-term opportunity, ending in September 2027

Desirable Qualifications and Experience

Essential:

• this role requires records management experience in appraising, cataloguing and sentencing hardcopy records in a government department or agency.

Desirable:

• relevant qualification in records management or commensurate professional experience

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Isabella Caruso, Team Leader, Collection Management at [email protected]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 20th August 2026

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