Electronic Medical Records jobs in Melbourne VIC

Job Description
Posting Start Date: 14/07/2026
Req ID: 5844
Job Title: EHR (EMR) Applications Support Officer
Employment Status: Permanent Full Time
Job Location: Frankston

Job Description:
Permanent Full Time Position (80 hours per fortnight)
Location: Frankston, Peninsula University Hospital
Classification: Grade 4, Level 1 - Level 5 (HS4 - HS29)* plus super, with remuneration of up to $110,000 per annum based on skills, qualifications and experience*

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

The EHR Applications Support Officer is responsible for engaging with and supporting Peninsula Care Group end users across EHR applications. The role provides second-tier support through telephone and face-to-face assistance, delivers end-user training, develops reference materials, identifies opportunities for improvement, and assists with build, testing, data corrections and audits. Working closely with other EHR Applications Support Officers, the position supports the timely delivery of service requests and EHR application updates. The role also assists the Applications Test and Release Management Lead with activities associated with EHR application release cycles and updates. Success in this role requires strong analytical, problem-solving and communication skills, with the ability to work independently while supporting end users and application-related activities.

Please click here to see the position description

Skills & Experience Required

Bachelor degree in related discipline
Experience in complex healthcare or hospital setting
High level of computer literacy across applications (e.g. Windows, Office, Teams)
Experience in Tier 1/Tier 2 end user support for digital applications (desirable)
Experience with Cerner Millennium Solutions or another Electronic Health Record solution (desirable)

Benefits

Step into state-of-the-art facilities
Take advantage of low-cost onsite parking
Boost your take-home pay with generous salary packaging & novated leasing
Unlock exclusive discounts at top retailers and dining spots
Stay fit with access to premium gyms via Fitness Passport
Feel supported with our holistic Employee Assistance Program
Grow your skills through top-tier education and training partners
Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information please contact Stephen Vuong at SVuong@phcn.vic.gov.au

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at recruitmentandonboarding@phcn.vic.gov.au or 03 9784 2700 (option 1).

The role ceases advertising on 31 July 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

• Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.

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