Entry Level Support jobs in Sydney NSW

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This is a fantastic entry level opportunity for someone to start their career and work in the product space. You don’t need previous product experience or a degree, but if you’re energetic and interested in building better products for our customers across the region then keep reading below!

The Product Associate is an entry-level professional role within our Product Management team, responsible for the administration of product management activities with exposure and responsibility across a broad range of internal stakeholders and clients. In this role, you will execute key administrative tasks in support of product management activities across the portfolio while growing your functional expertise within a collaborative, cross-functional team environment.

What you’ll do

• Stakeholder Communications: Monitor key dates, progress, and checkpoints across cross-functional teams (including Technology, Data & Analytics, Sales, Finance, Operations, and Legal).

• Collaboration Coordination: Coordinate internal and client meetings, distribute product documentation, and ensure seamless information flow between stakeholders.

• Relationship Building: Incorporate stakeholder feedback to establish strong internal and customer relationships.

• Performance Reporting: Manage the creation, maintenance, and distribution of daily, monthly, quarterly, and annual performance reports tracking revenue, volume, and margin trends.

• Data Synthesis: Gather and transform data into structured insights to support strategic decision-making and product lifecycle strategy.

• Events Support: Provide market and solution details to support customer-facing events such as conferences, user groups, tradeshows, and webinars.

• Event Planning: Coordinate administrative planning, logistics, resources, and work plans for customer events to ensure timely delivery.

• Strategic Launch Support: Assist product managers in executing strategic product launches, coordinating cross-functional checklists, and tracking deliverables.

• Market Requirements Support: Support product managers in gathering, compiling, and documenting pervasive market problems.

• Persona & Scenario Assistance: Help draft user and buyer personas, use scenarios, and detailed product descriptions to provide context for feature design.

  
  

What experience you need

• A strong drive to start your career and a high level of energy to learn and contribute in a fast-paced environment.

• An aptitude to analyse information, recognise relevant patterns, and draw logical, evidence-based conclusions.

• A proactive approach to organising your own tasks, managing time efficiently, and meeting project deadlines.

• Strong written and verbal communication skills with a focus on active listening and valuing diverse viewpoints.

• Demonstrated intellectual curiosity and a genuine openness to learning new products, processes, and work practices.

  
  

What could set you apart

• A demonstrated interest in the product management space.

• General understanding of Agile development methodologies, project management principles, or product management frameworks (e.g., Pragmatic Marketing).

• Practical experience or familiarity with data analysis, reporting, or collaboration software (e.g., Excel, Google Workspace, Tableau, Jira).

• Customer facing experience.

We know great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday) , paired with Friday Flexibility to wrap up your week remotely.

We are proud to hold a Reflect Reconciliation Action Plan (RAP) and encourage applications from Aboriginal and Torres Strait Islander peoples. We welcome people of all backgrounds, knowing that diverse perspectives spark the innovation we need to win.