Family Support Worker jobs in South Australia

Location: Ceduna, South Australia.

Status: Full Time Contract working 38 hours per week until 30 June 2027 with possibility of extension

Annual Salary: from $80,008 to $85,797 per annum based on full time

About the Position

The Support Worker is to assist and support the Case Manager to deliver safe, coordinated, and client-centred services to women and children experiencing Domestic and Family Violence (DVF), contributing to case management, safety and service integration outcomes.

As a Support Worker, your responsibilities will include:

• Provide trauma-informed, client-centred support to women and children affected by domestic and family violence (DFV).
• Deliver practical assistance, advocacy, referrals, transport, and service coordination to help clients access community and support services.
• Support Case Managers with client intake, assessments, case plans, safety planning, and achieving client goals.
• Monitor client wellbeing, risks, and progress, reporting concerns and recommendations to the Case Manager.
• Conduct home safety audits, risk assessments, and emergency accommodation assessments in line with program requirements.
• Assist clients to develop independent living skills, maintain tenancies, manage households, and achieve long-term stability.
• Maintain accurate, confidential client records, case notes, reports, and database entries while complying with organisational, legislative, and WHS requirements.
• Collaborate with internal and external stakeholders, participate in team activities and professional development, and apply culturally safe, strengths-based practices to support positive client outcomes.

Why Join Us

You will have access to:

• Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
• Salary packaging cards for meal and entertainment benefits and other generous discounts available
• Additional leave provisions
• Fantastic professional and career development opportunities
• A generous external Employee Assistance Program
• An inclusive, supportive and passionate team in a growing organisation

Centacare is an Equal Opportunity Employer. We value an inclusive workplace and recognise that diversity within our workforce allows us to better support our clients and communities. If you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, part of the LGBTIQA+ community, come from a culturally diverse group, or have lived experience, we would love to hear from you.

About You

To be successful in this role you will have:

• Experience in providing support services to individuals and families.
• Knowledge of issues affecting the Aboriginal community which threatens and impacts on family wellbeing.
• Knowledge of the impacts of trauma and the ability to respond sensitively and appropriately to clients who have experienced violence, abuse or coercive control.
• Knowledge of issues relating to family violence.
• Knowledge of issues impacting on homelessness.
• Knowledge of risk assessments and safety planning in the context of domestic and family violence.
• Demonstrated high communication skills (verbal and written).
• Demonstrated ability to work in a highly confidential manner.
• Demonstrated ability to manage exposure to challenging situations while maintaining professional wellbeing and effectiveness.
• Demonstrated high level organisational and time management skills.
• Demonstrated ability to work independently and also in a collaborative manner.
• Demonstrated high level of ability in the use of Microsoft Office and Information Technology.
• Qualifications in Human Services or Community Services (desirable)
• Experience working within the not-for-profit sector (desirable)

Requirements of the role:

• Hold (or willingness to obtain) a current DHS Working With Children Check *
• Hold (or a willingness to obtain) a National Criminal History Record Check (Police Check) *
• Hold a current South Australian Driver’s License (minimum Provisional License)

* Preferred candidates will be supported through these processes

Further Information

For more information on the position, visit www.cccsa.org.au/careers/vacancies and request a copy of the Position Identification Document for further information on the role.

How to Apply

To apply for this role, please submit your application via email to vacancies@cccsa.org.au

To be considered, candidates will be required to submit the following documentation:

• Cover letter
• Copy of your resume
• Response to the Selection Criteria (found in the Position Identification Document)
• Contact details of three professional referees

If you have any questions, need help with your application, or would like to request adjustments during the recruitment process, please contact Human Resources on (08) 8644 2020 or email vacancies@cccsa.org.au. We are here to help you through the recruitment process in a way that works best for you.

Applications close 9.00am Monday 27 July 2026.

PLEASE NOTE: Applications that do not address the Selection Criteria questions may not be considered.

Pay: $80,008.00 – $85,797.00 per year

Work Location: In person