Governance Support Officer jobs

Policy & Governance Officer

LA26352
PSCA 2024, General Division Level 5, up to $118,960 gross per annum + super + benefits

Full Time - Fixed term (until 30 June 2027)
With the possibility of extension/s and/or permanency, subject to business requirements.

About the role

Help shape the future of governance, accountability and continuous improvement at Legal Aid WA.

An exciting opportunity exists for a motivated and capable Policy and Governance Officer to join the newly established Integrity and Quality Assurance Unit.

Reporting to the Senior Integrity and Quality Assurance Officer, you will be part of a collaborative and supportive team that drives governance, integrity, quality assurance and risk management initiatives across Legal Aid WA.

The Integrity and Quality Assurance Unit has been established to foster a culture of transparency, accountability and continuous improvement. As a Policy and Governance Officer, you will contribute to the development, implementation and review of governance frameworks, policies and procedures that support organisational integrity, enhance decision-making and strengthen accountability across the agency.

Working closely with colleagues across Legal Aid WA, you will provide advice and support on governance and policy matters, assist with risk management and compliance activities, contribute to reporting and assurance processes, and help identify opportunities for continuous improvement. This role offers an excellent opportunity to influence organisational outcomes and contribute to the delivery of high-quality public services.

Why join us?

• Be part of a newly established team with a clear strategic purpose.
• Contribute to governance, policy, integrity and quality assurance initiatives across the agency.
• Play a key role in strengthening organisational accountability, risk management and continuous improvement.
• Work in a collaborative and supportive environment with opportunities for professional development.
• Help deliver initiatives that enhance public trust and confidence in Legal Aid WA.

If you are looking for an opportunity to apply your policy and governance expertise, contribute to meaningful work and support positive organisational change, we encourage you to apply.

About you

To be successful in this role, you will bring:

• Demonstrated experience in policy development, review and implementation, including the ability to provide practical advice and support to stakeholders.
• Experience coordinating policy processes and contributing to governance, risk management and continuous improvement initiatives.
• Strong research, analytical and problem-solving skills, with the ability to identify issues and develop effective solutions.
• Highly developed written, verbal and interpersonal communication skills, with the ability to build productive relationships and influence outcomes.
• Experience designing and delivering policy framework, guidance, training or capability-building initiatives.
• The ability to consult and collaborate effectively with a diverse range of internal and external stakeholders.
• A proactive and professional approach, with a commitment to accountability, integrity , social justice and governance.

About us and what we can offer you

We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements, including opportunities to purchase leave. We offer a range of health and wellbeing initiatives, including access to Fitness Passport which provides a wide range of gym, pool, and fitness centre discounts available for employees and their families. Click here to learn more about the benefits we offer employees.

Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide over 100,000 legal services to clients each year in the areas of criminal, family and civil law across Western Australia. Please visit www.legalaid.wa.gov.au to find out more about us. You can also keep up to date with our activities and achievements by following us on LinkedIn.

How to Apply

Applications are made online. In addition to the questions being asked in the online application, you should submit:

• A comprehensive CV (max. 5 pages) that showcases your talents and key achievements relevant to the role; and
• A cover letter (max. 2 pages) outlining your relevant experience and demonstrating your ability to meet the selection criteria, paying particular attention to the highlighted criteria in the JDF (tip - your written communication skills will also be assessed so be sensible with font and margin sizes).

Qualifications and minimum experience required for the role will also be assessed by the panel at application stage.

Click the “Apply for Job” button at bottom of this page to submit your application. Applications are only accepted via www.jobs.wa.gov.au. Please allow enough time to submit your application, as late applications will not be accepted.

For technical difficulties while applying online, contact the RAMS Helpdesk on 1300 733 056 and quote recruitment ID number 1048248.

• All such applications should have a lodged date and time generated automatically.
• Transmissions received after the closing date and time will not be accepted unless there is evidence of fault in the online system being down.

If you have any questions about the application process or do not have access to a computer with internet access, please contact RecruitmentAdmin@legalaid.wa.gov.au.

Further information

Download the attached Job Description Form to learn more about the role. We recommend you review our guide on applying for a job at Legal Aid WA, including eligibility, preparing your application and the selection process, prior to submitting your application. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.

If you would like to talk to someone about the job, please contact Georgia Creusot, Senior Integrity and Quality Assurance Officer on Tel: (08) 9261 6596 or email georgia.creusot@egalaid.wa.gov.au or Kristen Ashton, Director, Grants Management and Integrity on Tel (08) 9261 6309 or email Kristen.ashton@legalaid.wa.gov.au.

For First Nations specific information regarding working at Legal Aid WA, including our First Nations Staff Network, please visit First Nations Employment. For First Nations culturally appropriate resources on making a job application visit Jobs and Skills WA.

Diversity & Inclusion

Legal Aid WA welcomes applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability and LGBTQIA+ members of the community.

Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.

People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. If you require adjustments to participate in the recruitment process, please contact Janice Green on tel (08) 6373 5297 or email Janice.Green@legalaid.wa.gov.au

Other Conditions

This selection process may be used to fill other similar Legal Aid WA vacancies, in addition to this vacancy, for up to twelve (12) months from the completion date of the selection process. The panel may also search for further candidates beyond the closing date.

Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.