Hospital Support Services jobs in Melbourne VIC

Health Information Service Officer
Are you an experienced Health Information Services Officer who thrives in a fast-paced healthcare environment and is passionate about delivering accurate, timely and confidential Health Information services?

• 2 x Casual opportunities
• Continuous professional development, education & support
• Incisive, Values-led workplace

About the role:

Northpark and La Trobe Private Hospitals are seeking to recruit two Health Information Service Officers in a Casual capacity.

You will be working within the Health Information Services (HIS) Department/s of either hospital, supporting the functions of the clinical coding team and wider hospital environment. You will report to the Health Information Manager.

About Us:

Northpark and La Trobe Private Hospitals are located within the northern suburbs of Melbourne in the leafy suburb of Bundoora, 4km apart from each other. The hospitals work closely with each other to provide high-quality care to our community and those in surrounding areas.

Our surgical specialties include ENT, Ophthalmology, Orthopaedics, Gynaecology, Plastics, Oral and Maxillofacial. Northpark houses a Maternity and Early Parenting Unit to support new families in their next chapter, alongside a dedicated Mental Health team comprised of our Adult Psychiatric Units (1&2), Older Persons Unit and Day Program area, facilitating both inpatient and outpatient ECT, TMS and various day programs.

Key Responsibilities:

• Retrieve, track, deliver and archive paper medical records in and around the hospital
• Maintain flexibility to undertake training in comparable administrative roles and provide support across hospital departments as required
• Prepare medical records for coding by retrieving pathology results or any required documentation from required stakeholders
• Effectively use WebPAS and other relevant digital programs to facilitate daily activities and maintain data integrity
• Communicate with internal and external stakeholders whilst adhering to relevant privacy and confidentiality requirements
• Support management with Release of Information (ROI) and/or Medicolegal requests

Essential Criteria:

If you enjoy being organised and attentive to detail, working both independently and in a team, and are confident communicating with various stakeholders, you may be best suited to the role.

• Commit to our Safe Values
• Exceptional attention to detail, with the ability to maintain accurate and confidential patient records\Demonstrated ability to work independently as well as part of a team
• Strong communication and relationship building skills with the ability to engage effectively with a variety of stakeholders
• Have a thorough understanding of National and State Privacy obligations and legislations or be willing to learn
• Have excellent computer literacy and experience in using WebPAS or other specialised computer-based systems
• Be able to appropriately manage varying tasks in a timely manner and can multi-task effectively
• Previous hospital administration experience is preferred but not required.

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 26th August 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

Visit ScamWatch for more information on recruitment scams.