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    • Responding to helpdesk tickets and support requests.
    • Fixing hardware, software, and network issues.
    • Setting up computers, laptops, and user accounts.
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    • Provide onsite IT and network support.
    • Bachelor's Degree or Diploma in Information Technology, Computer Science, Electronics, Telecommunications, or a related…
    • Experience with ticketing systems like Jira or ServiceNow.
    • Windows, macOS, and Microsoft 365 support.
    • An IT Support Specialist helps employees or customers…
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    • The ideal candidate will be hired as a sub-contractor and have a strong understanding of Microsoft Windows and Apple operating systems, as well as experience…
    • Have experience using AI tools to improve personal or team productivity.
    • Minimum education: Bachelor’s degree or an equivalent combination of education,…
    • In the Army you'll get paid a good salary from day one regardless of your age, experience or qualifications.
    • A subsidised home loan or rent allowance.
    • Previous IT support or helpdesk experience preferred.
    • This role is often office-based or hybrid, with shift work required in global or 24/7 support environments…
    • Demonstrated experience in an ICT support, help desk, or technical services role.
    • Certificate IV or Diploma in Information Technology, Network Engineering, or a…
    • Experience can be in Australia or Overseas.
    • Having customer facing experience is an added advantage.
    • Minimum 1 Year of demonstrated experience for Desktop…
    • Collaborating with your colleagues to determine any processes that requires improvement or can be handled more efficiently.
    • Collaborate with your colleagues to determine any processes that require improvement or can be handled more efficiently.
    • Interest in automation or AI tools.
    • Basic scripting or software development capability.
    • Experience with CRM systems or business software.
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    • Must possess or be willing to obtain a Working With Children Permit.
    • Prior experience in the IT industry is a must..
    • 2+ years of hands-on IT support or helpdesk experience.
    • Bachelor's degree in Computer Science, Information Technology, or equivalent experience (or relevant…
    • Certificate III or IV in Information Technology, or a relevant tertiary qualification in ICT, Computer Science, or a related discipline.

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Job Post Details

IT Support Specialist - job post

Datacom Australia
2.7 out of 5 stars
Sydney NSW
From $8,000 a month - Full-time

Job details

Pay

  • From $8,000 a month

Job type

  • Full-time

Location

Sydney NSW

Benefits

Pulled from the full job description

  • Childcare assistance
  • Professional development assistance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Relocation assistance

Full job description

Datacom Australia is an IT services company providing cloud, software, and cybersecurity solutions.

Job Description

An IT Support Specialist helps businesses and employees solve computer and technology problems. Their work usually includes:

  • Fixing hardware, software, and network issues
  • Setting up computers, laptops, and user accounts
  • Helping users with passwords, email, and Microsoft 365
  • Troubleshooting internet and system problems
  • Responding to helpdesk tickets and support requests
  • Monitoring IT systems and cybersecurity tools
  • Supporting cloud services and business applications
  • Assisting with system updates and maintenance

Pay: From $8,000.00 per month

Benefits:

  • Childcare assistance
  • Company car
  • Dental insurance
  • Health insurance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Vision insurance

Work Location: In person

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