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    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • View all Gardner Smith IT jobs - Sydney jobs - IT Support jobs in Sydney NSW
    • Salary Search: IT Support Engineer salaries in Sydney NSW
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Job Post Details

IT Support Engineer - job post

Gardner Smith IT
Sydney NSW 2000
$40 - $50 an hour - Permanent, Part-time

Job details

Pay

  • $40 - $50 an hour

Job type

  • Part-time
  • Permanent

Location

Sydney NSW 2000

Full job description

Key Responsibilities

  • Hardware & Software Support: Install, configure, and repair desktop computers, laptops, printers, and mobile devices.
  • Incident Management: Triage, prioritize, and resolve helpdesk tickets or escalate complex issues to higher-tier IT teams.
  • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
  • Account Administration: Manage user accounts, password resets, and permission groups using services like Active Directory or Office 365.
  • Documentation: Record troubleshooting steps and maintain internal knowledge base
  • Help with onsite Infrastructure servers , Palo alto Firewall / Firewalls /cyber securiy
  • Hand on experience is a must

Pay: $40.00 – $50.00 per hour

Expected hours: 16.0 per week

Ability to commute/relocate:

  • Sydney NSW 2000: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Desktop support: 2 years (Preferred)

Work Authorisation:

  • Australia (Required)

Location:

  • Sydney NSW 2000 (Preferred)

Work Location: In person

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