IT Support jobs in Melbourne VIC
- Logonests ITMelbourne VIC 3000
- Provide first and second-level technical support to users.
- Ensure IT support activities comply with organisational policies, cybersecurity requirements, and…
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- ALD Group VIC Pty LtdMelbourne VIC 3000
- Document IT issues, support requests, and resolutions to maintain accurate records and improve service quality.
- PCCube TechnologiesMelbourne VIC 3000
- Record support activities and maintain accurate IT documentation.
- Previous experience in IT helpdesk or technical support.
- MicrocelGlenroy VIC 3046
- Provide technical support to staff and students with a variety of IT issues.
- Administer and support the school's IT infrastructure, including servers, networks,…
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- ITConnexionMelbourne VICThis role primary responsibility will be as field engineer for project on client site around Melbourne, Australia. Collaboration with our specialist team to…
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- CitiPower and PowercorMelbourne VIC 3000
- Benefits: Competitive pay, wellbeing support and end of trip facilities.
- Qualifications may include Bachelor/Graduate Certificate/Master Information Systems,…
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- Medical iTMelbourne VIC 3000
- We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
- Brennan ITMelbourne VIC
- Log, track and resolve support tickets.
- Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
- IT Support: 1 year (Preferred).
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- Victorian GovernmentMelbourne VIC
- The ICT Officer is an operational technical position that provides day-to-day ICT support, administration and problem-solving across OVIC's ICT infrastructure…
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- Allied Digital serviceMelbourne VIC
- Desktop support: 3 years (Required).
- Provide onsite end-user support and update service tickets upon completion.
- Rate:* AUD 230 per day.
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- Rextechnologies pty. limited.Melbourne VIC
- Desktop support: 1 year (Required).
- Network support: 1 year (Required).
- Provide L1 – L2 support to non‐network attached printers.
- Victorian GovernmentMelbourne VIC
- Provide support with printers and photocopiers.
- Maintain accurate asset and support records in the College's documentation/asset systems.
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- Victorian GovernmentMelbourne VIC
- Provide support with printers and photocopiers.
- Maintain accurate asset and support records in the College's documentation/asset systems.
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- Beyond the BoxEssendon VIC
- Working directly onsite with customers to support our managed services offering.
- Solid knowledge and understanding of a typical network infrastructure including…
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- Mercy Health AustraliaRichmond VIC
- Employment Type: Permanent full time.
- Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
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- Victorian GovernmentMelbourne VIC
- Builds positive relationships by delivering consistent and professional support.
- Contributes to identifying recurring problems to support ongoing service…
Job Post Details
IT Support Analyst - job post
Job details
Pay
- $76,000 a year
Job type
- Permanent
Location
Benefits
Pulled from the full job description
- Childcare assistance
- Professional development assistance
- Employee discount
- Salary packaging
Full job description
Key Responsibilities
Provide first and second-level technical support to users.
Diagnose and resolve hardware, software, network, and system issues.
Respond to IT support requests through ticketing systems, email, phone, or in person.
Install, configure, maintain, and troubleshoot computers, peripherals, and software applications.
Set up and manage user accounts, access permissions, and IT equipment.
Monitor and maintain IT systems, networks, and devices.
Escalate complex technical issues to senior IT teams or external providers.
Maintain accurate records of incidents, service requests, solutions, and IT assets.
Assist with software updates, system upgrades, backups, and security measures.
Support onboarding and offboarding by preparing and decommissioning user accounts and equipment.
Provide guidance and basic training to users on IT systems and applications.
Assist with IT projects, system implementations, and continuous improvement initiatives.
Ensure IT support activities comply with organisational policies, cybersecurity requirements, and relevant Australian regulations.
Pay: $76,000.00 per year
Benefits:
- Childcare assistance
- Employee discount
- Professional development assistance
- Salary packaging
Work Location: In person