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Ict Support Technician jobs

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    • Proven experience in IT technical support or helpdesk roles.
    • We are seeking a versatile, full-time ICT Support Technician to manage and maintain our business…
    • Experience: A minimum of 2 years of hands-on experience in an ICT support or systems administration role.
    • Network & Security: Implement, monitor, and support…
    • 1+ year of experience in an ICT support or helpdesk environment preferred.
    • We are seeking a proactive and detail-oriented ICT Support Technician to provide…
    • Respond to IT support requests through phone, email, remote support, or in person.
    • Document support requests, solutions, and technical procedures in the help…
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    • Provide technical support to staff and students with a variety of IT issues.
    • Administer and support the school's IT infrastructure, including servers, networks,…
    • Maintain and support CCTV, access-control and telephony systems.
    • Experience with network support and monitoring, backups and basic cyber-security.
    • Providing technical support on base and out in the field.
    • Preparing and deploying communications equipment in support of exercises and operations.
    • Opportunities for technical development and certification support.
    • At least 1 year of relevant experience in ICT support, help-desk, desktop support, service…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Experience in IT support, help desk, or technical support is preferred.
    • Maintain accurate records of support requests, resolutions, and IT assets.
    • Documenting support activities and maintaining accurate service records.
    • Providing technical support to office staff, warehouse employees, and sales…
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
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    • Assist in the management and support of Information and Communication Technology (ICT) systems.
    • Provide onsite technical support to clients in public school in…
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    • IT support relating to technical issues and project implementation.
    • Provide support over the phone, via remote access and onsite as needed.
    • Maintain accurate records of support requests, incidents, and student interactions through helpdesk and student support systems.

Job Post Details

ICT Support Technician - job post

Jenny & Hana Pty Ltd
Erskine Park NSW 2759
$75,000 - $80,000 a year - Full-time

Job details

Pay

  • $75,000 - $80,000 a year

Job type

  • Full-time

Location

Erskine Park NSW 2759

Benefits

Pulled from the full job description

  • Visa sponsorship

Full job description

Highlighting your IT support experience highlights About Us
Jenny & Hana Pty Ltd is a growing transport business based in Erskine Park, NSW. We operate a fleet of trucks under contract with a major, well-known Australian transportation company. As a close-knit team of under 10 employees, we value reliability, efficiency, and seamless operations.

The Role
We are seeking a versatile, full-time ICT Support Technician to manage and maintain our business technology and fleet tech systems. You will ensure our office systems and in-cab truck technologies run smoothly to prevent any operational downtime. This is a hands-on role perfect for someone who enjoys a mix of standard IT support and specialized transport technology.

Key Responsibilities

  • Maintain office IT infrastructure, including PCs, printers, networks, and software.
  • Manage in-cab truck technologies, including GPS tracking, telematics, and electronic work diaries (EWDs).
  • Troubleshoot hardware and software issues promptly to keep our fleet moving.
  • Liaise with our primary contracting partner's IT department to ensure system compliance.
  • Manage data backups, cybersecurity basics, and user access for our small team.
  • Provide onboarding setup for new devices and communication tools used by our drivers.

Qualifications & Experience

  • A diploma or a Bachelor's degree in Information Technology.
  • Proven experience in IT technical support or helpdesk roles.
  • Familiarity with transport management systems, GPS tracking, or fleet telematics is highly regarded.
  • Strong problem-solving skills and the ability to work independently.
  • Excellent communication skills to assist both office staff and truck drivers.
  • Current Australian driver's licence and reliable transport to Erskine Park.

What We Offer

  • Salary: $75,000 – $80,000 per annum + superannuation (dependent on experience).
  • Employment Type: Full-time.
  • Visa Sponsorship: Open to qualifying international candidates needing visa sponsorship.
  • Stability: A long-term role backed by secure, major company contracts.
  • Culture: A supportive, friendly, and close-knit small team environment.

How to Apply
Please submit your resume that highlights your IT support experience and any exposure to transport logistics technology.

Pay: $75,000.00 – $80,000.00 per year

Work Location: In person

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