Candidate profile (title) Our team within IKEA

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Key responsibilities (title) What you need to know

Key responsibilities (text) Working at IKEA has its benefits and rewards:

• $29.65 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
• $44.49 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts across retailers and service providers)
• Novated leasing and EV subscription options
• Superannuation salary sacrifice
• Fitness Passport membership available
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

• This role is Permanent, Part-Time (60 hours/fortnight)
• You will work on a rotating roster between 9:00am and 9:30am on weekdays and weekends
• Availability to work 3 out of every 4 weekends, including both Saturday and Sunday

Recruitment process:

• Shortlisted candidates will complete a video interview.
• Successful candidates will be invited to an in-person interview with the hiring team.

• November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

Team vision ( title) About this work area

Team vision (text) As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. You’ll combine customer interaction with hands-on store tasks.

Your responsibilities will include:

• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
• Actively selling the IKEA range and promoting services to enhance the customer experience.
• Keeping your area clean, well-stocked, organised and correctly priced.
• Maintaining and refreshing displays through basic visual merchandising and stock condensing.
• Replenishing stock and preparing sales spaces using safe manual handling techniques.
• Assembling products to ensure strong presentation and functionality.
• Using IKEA systems to provide accurate product information and support order placement.
• Working collaboratively with your team and other departments to deliver great results.

Let's connect Who you are

Let´s connect You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities. You'll thrive in this role if you have:

• A warm, approachable and confident communication style.
• A strong work ethic with the ability to take initiative and work independently.
• A collaborative mindset and enjoy working as part of a team.
• Good organisation skills and attention to detail.
• Comfort with physical work, including manual handling and maintaining displays.
• A genuine interest in home furnishings and creating exceptional customer experiences.

Preferred experience:

• Previous experience in retail, customer service, or showroom sales.
• Experience working in a fast-paced, customer-focused environment.
• Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.

Local section (title) We need people like you

Local section (text) At IKEA, work is so much more than a job. Come join us!

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!