Skip to main content
Post your resume and find your next job on Indeed!

International Student Support jobs

Sort by: -

People also searched:

customer service

Job Post Details

Student Support Officer - job post

RTO
3.5 out of 5 stars
Parramatta NSW
$24.95 - $30.00 an hour - Permanent, Part-time, Casual, Contract

Job details

Pay

  • $24.95 - $30.00 an hour

Job type

  • Part-time
  • Contract
  • Casual
  • Permanent

Location

Parramatta NSW

Full job description

We are looking a student service team member for our Paramatta Campus. We are establised RTO have multiple campuses. We are looking for a dynamic team member to join our team.

Key ResponsibilitiesStudent Administration and Records Management

  • Manage student enrolments and update academic records.
  • Keep all student data accurate and secure according to company policies.
  • Follow all institutional rules and government regulations.
  • File all student documents correctly and on time.

Enrolment and Academic Administration

  • Coordinate student enrolments with internal teams and partners.
  • Train administrative staff to give accurate enrolment information.
  • Ensure staff help students with course requirements and credit transfers.
  • Track student progress and process course changes, deferrals, or cancellations.
  • Enter student data into RTO Manager and update reports in PRISM.
  • Help the IT team maintain student data systems.

Student Support Services and Welfare

  • Run orientation, student welfare programs, and campus events.
  • Give students clear, accurate, and timely advice.
  • Find and help students who need extra welfare or counselling support.
  • Organize activities to improve student wellbeing and participation.

Student Experience and Outcomes

  • Improve the student journey from application to graduation.
  • Set up first-year transition, mentoring, and study support programs.
  • Monitor student satisfaction and launch improvement plans.
  • Track graduate outcomes and build a strong alumni network.
  • Connect students with industry and networking opportunities.
  • Manage surveys for international students.
  • Create inclusive programs that support students from diverse backgrounds.

Experience:

  • MS Office: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

If you have experince love to take challenges we would like hear from you.

Job Types: Part-time, Casual

Pay: $24.95 – $30.00 per hour

Work Location: In person

Let Employers Find YouUpload Your Resume