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Mac IT Support jobs in Melbourne VIC

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Provide first and second-level technical support to users.
    • Ensure IT support activities comply with organisational policies, cybersecurity requirements, and…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Document IT issues, support requests, and resolutions to maintain accurate records and improve service quality.
  • This role primary responsibility will be as field engineer for project on client site around Melbourne, Australia. Collaboration with our specialist team to…
    • Provide support with printers and photocopiers.
    • Maintain accurate asset and support records in the College's documentation/asset systems.
    • Builds positive relationships by delivering consistent and professional support.
    • Contributes to identifying recurring problems to support ongoing service…
    • Employment Type: Permanent full time.
    • Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
    • We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
    • Manage incoming daily support matter.
    • Providing customers support on Cloud based server environments.
    • Managing incoming daily support matters- Email and…
    • Develop user guides, knowledge articles and support documentation.
    • Own support tickets through to resolution and keep users informed along the way.
    • Manage incoming daily support matter.
    • Providing customers support on Cloud based server environments.
    • Managing incoming daily support matters- Email and…
    • Computer support, installation, repair and sales: 2 years (Preferred).
    • We are currently looking for an experienced technician. who has strong diagnostic skills…
    • Melbourne | Hybrid - work from home ~90% of the time, with client visits and team catch-ups in Cremorne and on the Mornington Peninsula.
    • Experience with AV systems and providing meeting support.
    • Provide Level 2 desktop support at client’s office.
    • Provide helpdesk and remote support for IT and AV…

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
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Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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