Join our 7 South East Ward and play a key role in supporting the delivery of Trauma services. As a Ward Clerk, you’ll be at the centre of ward operations, providing high-quality administrative support and helping patients, families and staff navigate a busy hospital environment.

You’ll manage patient records, coordinate information, respond to enquiries and support effective communication across the multidisciplinary team. Your organisation, attention to detail and ability to stay on top of competing priorities will help keep the ward running smoothly and support efficient patient flow.

Working closely with nursing and medical teams, you’ll be a valued member of a collaborative team where your contribution makes a real difference to the patient and staff experience.

Your new role

Provide clerical and administrative support to the Trauma Ward.
Maintain accurate patient records and manage confidential information as well as scheduling appointments.
Ensure efficient workflow in a fast-paced, high-pressure environment
Coordinate communication between multidisciplinary teams, patients, and visitors.
Greet and assist patients, families, and staff as the first point of contact.
Use hospital systems to process admissions, transfers, and discharges.

About You

You are an experienced administration professional who brings:

Strong customer service, communication, and professional phone skills
Clerical, administrative, and IT proficiency with medical terminology knowledge
Ability to prioritize tasks in a fast-paced environment and work well in teams

Benefits of Working at RMH

Meaningful Work
Make a real difference in the lives of patients, families and our community.
Career Growth
Access learning, development, and diverse career opportunities.
Supportive Culture & Belonging
Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
Innovation
Help shape the future of healthcare through research, technology and new models of care.
World-Class Excellence
Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
Enjoy great employee benefits
Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

Work in the Parkville Precinct
Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Name and Contact: Michele Wigg

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards .

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

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