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Receptionist

Multiple Positions | Part Time or Full Time
Medical Imaging | Maroondah Hospital

Commitment to excellence | Contribute to a leading healthcare service

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

Full time and part time opportunities exist for individuals who are self-motivated, customer focussed and possess well-developed communication skills to join our reception team in Medical Imaging. As the first point of contact for patients, we are seeking an experienced Medical Imaging Receptionist to support patient workflows with empathy and efficiency. The Medical Imaging Receptionist will undertake a range of examination scheduling, patient and healthcare professional queries, process billing, maintain accurate data entry and general administrative tasks. The role includes participation in a rotating roster including days, evenings, weekends and on-call duties.

About you

To be successful in this role you will possess:

Excellent customer service skills
Well-developed communication skills both face to face and over the telephone
High attention to detail
Previous experience within the healthcare industry (desirable)
Experience/knowledge in Medical Imaging (desirable)
Experience in Radiology Information System (RIS) (desirable)
Ability to work autonomously as well as within a diverse team
Flexibility and adaptability to manage pressure within a changing work environment
Sound organisational and prioritisation skills
Highly proficient data entry skills
General computer literacy with standard Microsoft programs knowledge
Ability to follow instruction and problem solve

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

Mentor and Shadowing program
Access to discovery days across our 50 sites
Study and professional development leave
Friendly & supportive teams
Commitment to Diversity, Equity and Inclusion
Fitness Passport for work-life balance
Employee Assistance program accessible for you and your loved ones
Flexible working hours and excellent entitlements
Salary packaging options and an employee benefits scheme
Access to Private Health Insurance offers
Digital upskilling, such as excel and Power-Bi training
Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
Advertising may end before the closing date.
We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please

**PLEASE COMPLETE SECTIONS IN BLUE**

Contact Person: Denell Duran

Contact Number: -

Contact Email: denell.duran@easternhealth.org.au

Job Posting End Date: 02/10/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day

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