Medical Reception jobs in Cranbourne VIC

Experienced Medical Receptionist

Cranbourne Central Medical Centre | Cranbourne, VIC

Cranbourne Central Medical Centre is seeking a dedicated, experienced and highly organised Medical Receptionist to join our friendly and supportive team.

We are a busy medical practice committed to providing high-quality, patient-centred healthcare. We are looking for a reliable and motivated individual who can confidently manage a fast-paced reception environment while delivering exceptional customer service.

Key Responsibilities

• Greeting patients and managing front desk operations professionally.
• Scheduling appointments and managing patient enquiries.
• Handling incoming calls and coordinating patient bookings.
• Processing Medicare bulk billing, private billing and other relevant claims.
• Managing patient registrations, medical records and documentation.
• Performing daily banking, billing reconciliation and general administrative duties.
• Supporting doctors, nurses and allied health professionals.
• Maintaining patient confidentiality and complying with privacy regulations.
• Managing multiple administrative tasks efficiently in a busy clinical environment.

Essential Requirements

✅ Previous experience working as a Medical Receptionist in a busy GP practice.

✅ Experience using Best Practice medical software is essential.

✅ Sound knowledge of Medicare billing and general practice administration.

✅ Excellent communication, organisational and multitasking skills.

✅ Ability to work independently and collaboratively within a team.

✅ Strong attention to detail and a professional, patient-focused approach.

✅ Ability to remain calm and efficient in a fast-paced medical environment.

Expected hours: 27.0 – 34.0 per week

Experience:

• Best practice : 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person