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Medical Reception jobs in Frankston North VIC 3200

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    • Our Team comprises Speech Pathologists, Occupational Therapists, Psychologists, Psychotherapists, Allied Health Assistants, Specialists and a customer service…
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    • Stand out with a provided uniform that reflects your professionalism.
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    • Stand out with a provided uniform that reflects your professionalism.
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    • Full-time, Part-time and casual shifts available.
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    • Maintaining our patient administration system and medical record systems.
    • Make an impact supporting patients, their families and carers.
    • You will have excellent computer and data entry skills, and a willingness to learn our internal database system with guidance and training.
    • Must be able to work morning and afternoon.
    • Have working knowledge and skills of computer.
    • Job Types: Part-time, Permanent, Casual.
    • Being the face of the clinic and the first point of contact for patients.
    • Managing a large volume of telephone enquiries and scheduling appointments.

Job Post Details

Customer Support Officer - job post

peninsula plus
20 Davey Street, Frankston VIC 3199
$57,000 - $65,000 a year - Part-time, Full-time

Job details

Pay

  • $57,000 - $65,000 a year

Job type

  • Part-time
  • Full-time

Location

20 Davey Street, Frankston VIC 3199

Full job description

Peninsula Plus

An opportunity exists to join the Peninsula Plus Team. We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work.

We are located on the Mornington Peninsula and have two amazing clinics: Mornington and Frankston.

Our Team comprises Speech Pathologists, Occupational Therapists, Psychologists, Psychotherapists, Allied Health Assistants, Specialists and a customer service team of 10. This cooperative and multidisciplinary environment provides varied professional experiences. You will work in a highly supportive environment with a fabulous team of professionals.

Our Customer Service team are responsible for dynamic communication and organisation of support systems that enable our therapists to give their best to their clients and ensure they have a seamless experience.

Our front-of-house team is our clients' first point of contact and represents the face of Pen Plus. We are looking for a warm, friendly and personable professional who is highly organised, efficient and a multi-tasking superstar with the ability to prioritise tasks to meet competing deadlines - and who is still happy to stop to give the children stickers and stamps and share a quick chat with parents.

The ideal candidate will have:

  • Strong interpersonal skills and emotional intelligence.

  • Exceptional communication skills demonstrated by professional, confident and effective communication with clients, referrers and team members.

  • Able to work productively within a team environment and ability to communicate with a diverse range of people whilst remaining professional and polite

  • Evidence of an advanced ability to prioritise, manage deadlines, work well under pressure, organize effective processes and be accountable for process outcomes

  • Knowledge and experience of Medicare claiming and an understanding of the hardware and software that supports these systems

  • Strong IT/computer skills with proven proficiency using practice management software. We are predominantly a paper-free practice, so the successful applicant must be able to work efficiently with information technology.

  • Experience in medical reception/equivalent environment.

If you seek a long-term position where you can feel valued and make a difference in people’s lives, we look forward to hearing from you.

Required

  • Current Working with Children Check

  • National Police Check

  • NDIS Worker Screening Check

Only short-listed applicants will be contacted.

All applicants must include a cover letter specifying their work availability (days and hours).

Full-time hours are preferred, but Part-time will be considered.

See our Website for more information.

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