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Medical Receptionist No Experience jobs in Melbourne VIC

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    • Medical receptionist: 1 year (Required).
    • Previous experience as a Medical Receptionist or in a busy customer service/administration role.
    • View all Victoria Harbour Medical Centre jobs - Docklands jobs
    • Salary Search: Medical Receptionist salaries
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    • Exceptional customer service skills with previous customer service experience an advantage.
    • We are looking for a part time Medical Receptionist to join our…
    • We are looking for an enthusiastic medical receptionist, with at least 6 months of experience in a similar role.
    • Proactive thinker, who can problem-solve.
    • Scheduling appointments and maintaining records.
    • Processing payments and/or Medicare claims and accounts.
    • Scanning documents as required in the practice.
    • Candidates would ideally have experience in surgical extractions, dental implant surgery and intra-oral scanning.
    • Assisting patients to fill out medical history forms.
    • Two positions are on offer, either as a dental receptionist or dental assistant.*.
    • Knowledge of medical software Xestro (preferable) although training will be provided.
    • Facilitating of consulting sessions including scheduling patient…
    • Capture and track client feedback to help improve the overall experience.
    • Concierge and/or reception experience in a corporate head office or high-end hotel (2+…
    • Being the face of the clinic and the first point of contact for patients.
    • Managing a large volume of telephone enquiries and scheduling appointments.
    • Previous experience in medical administration and familiarity with Halaxy software will be highly regarded but is not mandatory as we provide full training.
    • Previous reception experience preferred but not essential.
    • Forget late nights in hospitality or endless shifts in retail – this role gives you real office…
    • At least 12 months' experience in medical reception, or a background in healthcare.
    • Valuable experience for anyone pursuing a career in healthcare.
    • You’ve got experience (ideally in a dental/medical/clinic environment).
    • Salary: competitive and commensurate with experience.
    • Previous experience in reception roles preferred.
    • Working with our team to deliver an exceptional patient experience.
    • Job Types: Full-time/Part-time, or Casual.
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    • $30-38.00 per hour plus super (dependent on skillset and experience).
    • Be upskilled and trained in Xestro Medical Software (if you already have experience that…

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Job Post Details

Medical Receptionist - job post

Victoria Harbour Medical Centre
Docklands VIC
From $28 an hour - Part-time, Full-time

Job details

Pay

  • From $28 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Rotating roster
  • Monday to Friday
  • Shift work

Location

Docklands VIC

Full job description

Medical Receptionist (Full-Time or Part-Time)

Victoria Harbour Medical Centre – Docklands

Victoria Harbour Medical Centre is a well-established, privately billing general practice located in the heart of Docklands. We are proud to provide high-quality, patient-centered healthcare in a supportive and professional environment.

We are currently seeking an enthusiastic, reliable, and experienced Medical Receptionist to join our friendly team. This is an excellent opportunity for someone who enjoys working in a fast-paced medical environment and is passionate about delivering exceptional patient care.

About the Role

We have both full-time and part-time positions available with an immediate start.

Successful applicants will be required to work 4–5 days per week, including 1–2 Saturday mornings per month on a rotating roster.

Practice Hours

  • Monday to Friday: 8:00am – 6:00pm
  • Saturday: 9:00am – 12:00pm
  • Sunday & Public Holidays: Closed

As the first point of contact for our patients, you will play an integral role in ensuring the smooth day-to-day operation of the practice. Your responsibilities will include:

  • Providing exceptional customer service to patients both in person and over the phone
  • Managing appointment bookings and patient enquiries
  • Welcoming patients and creating a positive first impression
  • Processing Medicare and private billing accurately
  • Providing administrative support to our doctors, nurses and Practice Manager
  • Maintaining accurate patient records and ensuring strict confidentiality
  • Managing multiple tasks while maintaining a calm and professional manner
  • Assisting with general reception and administrative duties as required

About You

The ideal candidate will possess:

  • Previous experience as a Medical Receptionist or in a busy customer service/administration role
  • Excellent communication and interpersonal skills
  • Outstanding organisational and time management abilities
  • Strong attention to detail and accuracy
  • Intermediate computer skills and the ability to learn new software quickly
  • A positive attitude with the ability to work both independently and as part of a team
  • Flexibility to work additional shifts when required, including 1–2 Saturdays per month

Experience using Best Practice, HotDoc, Medicare Online or other medical practice software will be highly regarded but is not essential.

What We Offer

  • A supportive and welcoming team environment
  • Comprehensive training and ongoing professional development
  • A modern, fully computerised practice
  • Opportunity to build a long-term career within a respected medical centre
  • Variety in your role with no two days the same

If you are organised, compassionate, enjoy helping people and thrive in a busy environment, we would love to hear from you.

To apply, please submit your current resume together with a cover letter outlining your experience and why you would be a great addition to our team.

Only shortlisted applicants will be contacted.

Email your resume to:

Practice Manager: EditaM@vhmc.com.au

APPLICATIONS CLOSE: Friday 31st of July, 2026

Pay: From $28.00 per hour

Experience:

  • Medical receptionist: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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