Medical Receptionist jobs in Melbourne VIC

Medical Receptionist / Clinical Assistant

Prime Cardiology | Melbourne VIC

Employment type: Casual – 3 fixed days per weekWorking hours: Approximately 10:00 am–4:00 pmSalary: $38–$42 per hour + superannuation

Primary location: 370 St Kilda Road, Melbourne

Secondary location: 509 St Kilda Road, Melbourne

About Prime Cardiology

Prime Cardiology is a growing specialist cardiology practice located on St Kilda Road, Melbourne, providing comprehensive cardiovascular consultations and diagnostic services.

We are seeking a friendly, organised and motivated individual to join our team in a combined medical reception and clinical assistance role.

The position will be primarily based at our 370 St Kilda Road clinic, with occasional work required at our second location at 509 St Kilda Road.

This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working with patients and is interested in developing practical clinical skills in a specialist medical environment.

Key Responsibilities

Medical Reception & Administration

• Welcoming patients and managing daily reception activities.
• Answering telephone calls, emails and patient enquiries professionally and efficiently.
• Scheduling appointments and coordinating consultations and diagnostic investigations.
• Liaising with GP practices, medical specialists, hospitals, imaging providers and other healthcare professionals regarding referrals, appointments, investigations and patient care.
• Managing incoming and outgoing referrals, medical correspondence, investigation reports and clinical documentation.
• Following up outstanding referrals, investigation results and correspondence as required.
• Processing patient registrations, billing, Medicare claims and payments.
• Maintaining accurate patient records and ensuring patient confidentiality.
• Managing general office administration and supporting the smooth day-to-day operation of the practice.

Clinical Assistance

• Performing ECGs.
• Fitting and removing Holter monitors and ambulatory blood pressure monitors (ABPM).
• Preparing, cleaning and maintaining clinical equipment.
• Providing basic clinical assistance as required.

Full training will be provided for all clinical procedures.

About You

We are looking for someone who is:

• Friendly, professional and confident communicating with patients and healthcare professionals.
• An excellent communicator with strong written and verbal English skills.
• Well organised, reliable and attentive to detail.
• Comfortable using computers and learning new software.
• Capable of multitasking, prioritising tasks and working independently.
• Proactive, resourceful and willing to take initiative.
• A quick learner with a positive attitude and willingness to take on new responsibilities.
• Respectful of patient confidentiality and committed to providing excellent patient care.

Previous experience in medical reception or healthcare administration would be highly regarded but is not essential.

Applicants with general administrative experience and strong communication and organisational skills are also encouraged to apply.

What We Offer

• Competitive casual remuneration of $38–$42 per hour plus superannuation, depending on experience.
• Three fixed working days per week, determined by the practice.
• Working hours approximately 10:00 am–4:00 pm.
• A professional and supportive specialist medical environment.
• Full training in ECGs, Holter monitoring and ambulatory blood pressure monitoring.
• Opportunities to develop both administrative and clinical skills.
• Potential transition to permanent part-time employment following an initial six-month review.

How to Apply

If you are organised, personable and interested in joining a growing specialist medical practice, we would love to hear from you.

Please submit your CV and a brief cover letter outlining your relevant experience and suitability for the position through Indeed.

Pay: $38.00 – $42.00 per hour

Work Location: In person