Medical Receptionist jobs in Melbourne VIC

Casual Medical Receptionist – Melbourne CBD

Immediate start | Casual

We are a busy, well-established general practice in the heart of Melbourne CBD, and we're looking for a warm, reliable and organised Medical Receptionist to join our front-of-house team on a casual basis.

About the Role

You'll be the first point of contact for our patients — in person and on the phone — and a key part of keeping the clinic running smoothly each day.

Your responsibilities will include:

• Welcoming and assisting patients in a professional, friendly manner
• Managing incoming calls, appointment bookings and patient enquiries
• Processing billing, including Medicare and private payments
• General reception and administrative duties
• Supporting the Practice Manager and GPs with daily clinic operations
• Maintaining patient confidentiality and accurate records at all times

About You

You will thrive in this role if you are:

• Reliable, well organised and self-motivated
• Comfortable working both independently and as part of a team in a fast-paced environment
• Able to juggle multiple tasks and competing priorities with a calm, can-do approach
• Compassionate and respectful towards patients from all walks of life, including those experiencing mental health challenges or drug dependency
• A clear communicator with strong interpersonal and problem-solving skills

What Will Help You Stand Out

• At least 12 months' experience in medical reception, or a background in healthcare
• Experience with Best Practice practice management software
• A current CPR certificate (or willingness to obtain one)

Full training will be provided to the right candidate.

Why Join Us?

• Supportive, friendly and close-knit team
• Convenient CBD location, close to public transport
• Scope for additional hours, with potential to move to a regular part-time role
• Valuable experience for anyone pursuing a career in healthcare

Position Details

• Job type: Casual
• Location: Melbourne CBD (in person)
• Start date: Immediate start available
• Work authorisation: Must have the right to work in Australia

How to apply: Please submit your resume and a brief cover letter outlining your relevant experience, including your experience with Best Practice software.

Please note: only shortlisted applicants will be contacted, and applications may close early if the position is filled.

Work Location: In person