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Medical Receptionists jobs in Melbourne VIC

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    • At least 12 months' experience in medical reception, or a background in healthcare.
    • Immediate start | Casual with potential for part-time*.
    • View all La Trobe St Medical jobs - Melbourne jobs - Medical Receptionist jobs in Melbourne VIC
    • Salary Search: Casual Medical Receptionist - Melbourne CBD salaries in Melbourne VIC
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    • Scanning documents as required in the practice.
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    • We are looking for an enthusiastic medical receptionist, with at least 6 months of experience in a similar role.
    • Proactive thinker, who can problem-solve.
    • Minimum 2 years' experience as a medical receptionist in a GP practice.
    • Proven experience in medical reception or healthcare administration.
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    • Answering phone calls and booking appointments.
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    • Stand out with a provided uniform that reflects your professionalism.
    • Employee benefits to support your mental and physical wellbeing.
    • Previous experience in medical administration and familiarity with Halaxy software will be highly regarded but is not mandatory as we provide full training.
    • Previous experience in medical reception/customer service.
    • Proficient in using medical software (Best Practice or similar).
    • Answer phone calls and assisting with patient queries.
    • Check-in patients on arrival for appointments in a courteous and efficient manner.
    • Being the face of the clinic and the first point of contact for patients.
    • Managing a large volume of telephone enquiries and scheduling appointments.
    • Knowledge of medical software Xestro (preferable) although training will be provided.
    • Facilitating of consulting sessions including scheduling patient…

Job Post Details

Casual Medical Receptionist - Melbourne CBD - job post

La Trobe St Medical
211 La Trobe Street, Melbourne VIC 3000
Casual

Job details

Job type

  • Casual

Location

211 La Trobe Street, Melbourne VIC 3000

Benefits

Pulled from the full job description

  • Transportation links

Full job description

Casual Medical Receptionist – Melbourne CBD

Immediate start | Casual with potential for part-time

We are a busy, well-established general practice in the heart of Melbourne CBD, and we're looking for a warm, reliable and organised Medical Receptionist to join our front-of-house team on a casual basis.

About the Role

You'll be the first point of contact for our patients — in person and on the phone — and a key part of keeping the clinic running smoothly each day.

Your responsibilities will include:

  • Welcoming and assisting patients in a professional, friendly manner
  • Managing incoming calls, appointment bookings and patient enquiries
  • Processing billing, including Medicare and private payments
  • General reception and administrative duties
  • Supporting the Practice Manager and GPs with daily clinic operations
  • Maintaining patient confidentiality and accurate records at all times

About You

You will thrive in this role if you are:

  • Reliable, well organised and self-motivated
  • Comfortable working both independently and as part of a team in a fast-paced environment
  • Able to juggle multiple tasks and competing priorities with a calm, can-do approach
  • Compassionate and respectful towards patients from all walks of life, including those experiencing mental health challenges or drug dependency
  • A clear communicator with strong interpersonal and problem-solving skills

What Will Help You Stand Out

  • At least 12 months' experience in medical reception, or a background in healthcare
  • Experience with Best Practice practice management software
  • A current CPR certificate (or willingness to obtain one)

Full training will be provided to the right candidate.

Why Join Us?

  • Supportive, friendly and close-knit team
  • Convenient CBD location, close to public transport
  • Scope for additional hours, with potential to move to a regular part-time role
  • Valuable experience for anyone pursuing a career in healthcare

Position Details

  • Job type: Casual
  • Location: Melbourne CBD (in person)
  • Start date: Immediate start available
  • Work authorisation: Must have the right to work in Australia

How to apply: Please submit your resume and a brief cover letter outlining your relevant experience, including your experience with Best Practice software.

Please note: only shortlisted applicants will be contacted, and applications may close early if the position is filled.

Work Location: In person

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