Medical Record Clerk jobs in Melbourne VIC

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ICU Ward Clerk
Req ID: 7834
Posting Start Date: 15/07/2026
Advertisement End Date: 29/07/2026
Work Location: The RMH Parkville (City campus)

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Job Description:
Ward Clerk - Intensive Care Unit

Why Join RMH?

Fixed Term Part Time until January 2027 | 64 hours per fortnight
Rotating roster including day shifts, evenings, weekends and public holidays
Commence August 2026 at RMH’s Intensive Care Unit

About the role

The Royal Melbourne Hospital (RMH), part of Melbourne Health, is a world-class teaching hospital and one of Victoria’s largest Trauma Centres. Our Intensive Care Unit (ICU) provides care for critically ill patients across a range of specialties, including Cardio-thoracic, Trauma, Neurosurgical and Medical-Surgical services. With 42 beds, the ICU also supports patients requiring admission from The Royal Women’s Hospital and the Victorian Comprehensive Cancer Centre.

We are seeking an ICU Ward Clerk to provide high-quality administrative and clerical support within the Intensive Care Unit. Working as part of a multidisciplinary team, you will be a key point of contact for patients, visitors, and staff, supporting the coordination of patient admissions, discharges and transfers while ensuring accurate maintenance of patient records and effective day-to-day operations.

Key Accountabilities

Provide administrative and clerical support to the Intensive Care Unit, including maintaining accurate patient records and documentation.
Be first point of contact for patients, visitors and staff, providing professional and patient-focused service.
Support the coordination of patient admissions, discharges and transfers in collaboration with the NUM, Access Coordinator, Clinical Nurse Consultants and wider multidisciplinary team.
Liaise effectively with nursing, medical, support and ancillary teams, hospital departments, patients and their families/significant others.
Undertake general reception, administrative and clerical duties to support the efficient operation of the ICU.

About You

Strong customer service, communication and interpersonal skills
Relevant clerical/administrative experience with sound computer skills, ideally with basic medical terminology
Ability to work effectively as part of a multidisciplinary team
Commitment to providing a positive patient and visitor experience
Ability to prioritise tasks, use initiative and work effectively in a busy environment
Ability to follow direction, demonstrate flexibility and reliability within a rotating roster
Willingness to learn and support ongoing development

Benefits of Working at RMH

Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
Up to $12,000 tax free earnings with salary packaging options.
Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

Name and Contact: Jo Forrest

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards .

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

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