Medical Room Receptionist jobs in Melbourne VIC

Medical Receptionist – Part time

About Us
Western Vascular Centre is a dynamic and growing medical practice committed to delivering exceptional patient centred care, characterised by empathetic, supporting and nurturing interactions. We pride ourselves on our collaborative, inclusive and supportive work environment where every team member plays a vital role in providing high-quality service.

Role Overview
We are seeking a highly organised, positive and proactive Medical Receptionist with empathy to join our team in a part time capacity. This is a fast-paced position and requires a strong team member with excellent customer service and administration skills. As the first point of contact for our patients, you will need to play a key role in creating a positive and welcoming experience for patients arriving in clinic.

Key Responsibilities

• Greet and assist patients, creating a warm and welcoming experience.
• Answer phone calls and respond to patient enquiries in a professional and empathetic manner.
• Maintain and manage patient records with confidentiality and attention to detail.
• Manage appointment bookings on Zedmed, cancellations, and rescheduling accurately and efficiently for our consultant and Western Vascular Diagnostics
• Process billing and Medicare rebates.
• Reconcile consulting day banking
• Set up and ensure reception and consulting rooms remain presentable at all times.

Skills & Qualifications

• Previous experience as a medical receptionist (or similar role) required
• Excellent communication and interpersonal skills
• Strong organisational abilities with exceptional attention to detail
• Ability to multitask and remain calm under pressure
• Proficiency in medical software (preferably Zedmed)
• Understanding of medical terminology (desirable)
• Understanding of the Medicare system
• A friendly, professional, and compassionate attitude

Why Join Western Vascular Centre

• Supportive and collaborative team environment
• Opportunities for professional development and growth
• A team based environment where both patients and staff are valued

Working Hours:
This is a part-time, on-site position based in our consulting suites within the New Footscray Hospital complex working Monday to Friday on a rotating roster:

• 9:00 am – 5:00 pm
• If you're looking for a rewarding opportunity to be part of a vibrant team where your contributions are recognised and valued, we’d love to hear from you.

Job Type: Part-time

Pay: $26.00 – $35.00 per hour

Expected hours: 32.0 per week

Work Location: In person