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Job Post Details

Medical Receptionist - job post

I-MED Radiology Network
2.4 out of 5 stars
Melbourne Northern Suburbs VIC
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Monday to Friday
  • Shift work

Location

Melbourne Northern Suburbs VIC

Benefits

Pulled from the full job description

  • Employee assistance program

Full job description

The role is Full-Time Fixed Term 12-month Position working Monday to Friday with shifts between the core hours of 7:15am – 6:00pm , rotating between Craigieburn, Coolaroo & occasionally the Epping site.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

About Us:

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview:

As a Medical Receptionist /Contact Centre agent, you will be the first point of contact for our patients. Your responsibilities will include:

  • Greeting patients warmly and assisting with check-in procedures.
  • Answering phone calls promptly and handling inquiries professionally.
    • Ensuring smooth clinic operations during our business hours.

Key Qualifications:

  • Clear verbal and written communication skills.
  • Exceptional customer service skills
  • Strong organisational abilities to manage appointments and patient flow.
  • Flexibility to adapt to changing priorities.
    • Ability to multitask effectively in a fast-paced environment.

Life at I-MED Radiology

Competitive remuneration corresponding with experience

Comprehensive induction training and ongoing development

Opportunity for career growth and professional progression ‍ ‍

To be part of a fun & dedicated team that celebrates wins and successes

Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps...

If you are interested in the opportunity, submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.

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