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Job Post Details

Medical Receptionist
Casual

Job details

Pay information not provided
Casual
Afternoon shift, Morning shift, Day shift, Shift work
Merrylands NSW

Full job description

***IMMEDIATE START***

Casual Position | 2–3 Days Per Week | Career Development Opportunities

Quality Medical Practice is looking for an organised, approachable and motivated Medical Receptionist to become part of our team in Merrylands.

This position would suit someone who enjoys working with people and has excellent organisational skills. You will play an important role in ensuring the smooth day-to-day running of the practice while providing a welcoming and professional experience for our patients.

Position Details

  • Location: Merrylands, NSW
  • Employment Type: Casual
  • Working Days: Approximately 2–3 days per week, with flexible days between Monday and Saturday.
  • Working Hours: Morning shifts from 9:00 AM – 2:00 PM and afternoon shifts from 4:00 PM – 7:00 PM.
  • Availability: Applicants must be available to work both morning and afternoon shifts on their rostered days.

About the Role

As the first point of contact for patients, you will be responsible for a variety of reception and administrative duties, helping maintain an efficient, organised and patient-friendly medical practice.

Your duties will include:

  • Greeting patients, assisting with enquiries and ensuring a positive reception experience.
  • Coordinating patient appointments, managing the booking system and handling incoming calls.
  • Responding to telephone and email enquiries in a courteous and professional manner.
  • Processing patient billing, payments and Medicare claims.
  • Updating and maintaining accurate patient information and medical records.
  • Assisting the Doctor with administrative tasks and daily practice requirements.
  • Monitoring the reception area and maintaining general cleanliness and presentation.
  • Supporting the wider team with day-to-day operational and administrative tasks.

What We Are Looking For

We are interested in candidates who demonstrate:

  • Excellent verbal and written English communication skills (essential).
  • A friendly, confident and professional approach when dealing with patients.
  • Strong organisational abilities and attention to detail.
  • Good time management and the ability to prioritise competing tasks.
  • Initiative and confidence when working independently.
  • The ability to adapt quickly and manage responsibilities in a busy environment.
  • Dependability, punctuality and a strong work ethic.
  • A willingness to learn new systems and procedures.

Additional Requirements and Experience

  • Previous medical reception or healthcare administration experience is advantageous but not essential.
  • Familiarity with Medical Director, Pracsoft and PRODA is desirable.
  • Arabic language skills are advantageous, although not essential.
  • A current driver's licence and access to your own vehicle are required.

Training, Development and Future Opportunities

We are interested in finding someone who is looking for more than just a reception position and who is keen to develop their skills within the practice.

The successful applicant will receive hands-on training and ongoing guidance to become confident in the administrative and operational aspects of the role.

For the right person, there is potential for:

  • Increased working hours as the practice continues to grow.
  • Progression into a full-time position.
  • Additional responsibilities and professional development.
  • Long-term career advancement, including the opportunity to work towards an Office Manager position.

We value initiative, commitment and individuals who demonstrate an interest in taking on greater responsibility over time.

Why Join Our Team?

  • Join an established medical practice with opportunities for long-term employment.
  • Work alongside a supportive and welcoming team.
  • Develop valuable skills in medical administration and practice operations.
  • Receive practical training and ongoing support.
  • Be recognised as an important contributor to the practice's daily operations.

Equal Employment Opportunity

Quality Medical Practice welcomes applications from individuals of all backgrounds and experiences. We encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, people with disabilities and applicants of all genders and ages.

Arabic-speaking candidates are particularly welcome to apply, as additional language skills may assist with communication within our patient community.

If you are reliable, motivated and interested in building a career in medical administration, we would love to hear from you!

Please submit your application with your resume.

Serious applicants only.

Work Location: In person

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