Job Requisition ID: 7048
Legal Entity: Monash Health

Location:
Clayton, VIC, AU, 3168

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Employment Type: Full Time
Posting Date: 9 Sept 2026

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About Monash Imaging

Monash Imaging incorporates services at Monash Medical Centre - Clayton; Monash Children’s Hospital Clayton; Victorian Heart Hospital, Dandenong Hospital, Dandenong; Casey Hospital, Berwick; Moorabbin Hospital, Bentleigh East; Kingston Centre, Cheltenham; Pakenham Health Centre (Women’s Imaging), Pakenham and two Dental sites at Cranbourne and Dandenong.

Monash Imaging provides over 365,000 imaging examinations per year across all sites.

Monash Imaging is a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients. The environment will offer patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience.

About the Roles

Monash Imaging is seeking Medical Administrative Officers to join the Imaging administration network.

As a Medical Administration Officer, you will be responsible for providing high-level customer service to patients across a variety of settings, including:

Reception duties, including meeting and greeting patients and their families

Managing the phone system and scheduling appointments for internal and external patients according to clinical requirements

Demonstrating excellent interpersonal and communication skills

Working as part of a rotational shift time roster

Day shift position shift times are: 7:30-16:00pm, 8:00-16:30pm and 8:30-17:00pm.

Afternoon shift position shift time is: 12:30 -21:00pm

These administration officer roles are focused on delivering exceptional customer service to patients and their families. Working in a busy, team-based environment, you will provide efficient and effective administrative support, contributing to optimal patient care and the overall functioning of the service.

About You

You are passionate about helping others, especially in a challenging situation, is what drives you to provide exceptional support to our patients and their families. As the first point contact for many of our patients when they attend our unit, a welcoming manner with clear communication skills combined with empathy and patience is essential for this role. These administration positions will be based mainly at Monash Health imaging sites within the southeast corridor of Melbourne in response to rostering requirements

What You Bring:
Previous experience in radiology or medical administration would be an advantage

Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.

Attention to detail coupled with ability to priority competing tasks and deadlines

Able to work autonomously as well as part of a wider multidisciplinary team

Hardworking, passionate, proactive dedicated work ethic

Flexible, adaptable, and inclusive team member

Ability to learn new computer software with ease

What You Need:
Excellent verbal & written communication skills

Effective time management skills including planning and organisational skills

Ability to maintain confidentiality and privacy of patient information

Exceptional attention to detail

Monash Health is a great place to work and now is the perfect time to join us and here is just a few reasons why!

In 2022, Monash Health was nominated by LinkedIn as one of the top 25 organisations in Australia to grow your career. Our employees enjoy a range of benefits including:

Salary packaging options that increase your take-home pay

Comprehensive Health and Wellbeing program

5 weeks annual leave

Free vaccinations

Private health insurance at discounted rates

Health imaging services

+ more

For a confidential discussion and to explore this opportunity further, please reach out to Jaymie Smyth - Manager on (03) 8768 1279.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close: 7 October 2026.