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Network Support Engineer jobs in Perth WA

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    • Log, track and resolve support tickets.
    • Career pathways into systems, network, cloud or infrastructure roles.
    • You’ll support users, troubleshoot everyday issues…
    • View all Perth IT Co. jobs - Osborne Park jobs - IT Support jobs in Osborne Park WA
    • Salary Search: IT Support Officer (Junior Level) salaries in Osborne Park WA
    • Proven skills in technical support, business analysis and web development.
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    • You'll support multiple buildings around the area.
    • Learning new technologies and participating in career development opportunities within the IT network.
    • Performing fault finding, diagnostics, and troubleshooting on telecommunications networks using specialised testing equipment.
    • Pay: $80,000.00 per year.
    • Be the go-to person for technical support across hardware, software, and network issues.
    • Experience in IT support or service desk environments.
    • Own and resolve escalated Level 2 support issues.
    • Demonstrated experience delivering IT projects in addition to support work.
    • What you’ll be doing.
    • The successful candidate will be working with a team of support engineers to provide proactive desktop and server support for a range of business customers…
    • You’ll provide customer support via our service desk, responding to incoming support requests and attend client sites to support on premise technical…
    • Highly skilled client support and relationship management skills.
    • The Technical Group is made out of three teams that work together to provide outstanding…
    • Maintaining accurate records and contributing to support documentation and knowledge articles.
    • Providing first-level support for technology incidents, service…
    • Maintaining accurate asset registers, site documentation and network diagrams.
    • Several years in a desktop support, field services or on-site role, working…
    • Assist with our Network and Communications consultant with network configuration, management and support.
    • Understanding of network infrastructure, including…
    • You are keen to learn from senior engineers and develop your capability in design documentation, configuration support, testing, commissioning, and project…
    • Providing responsive first and second level support for customer enquiries and incidents.
    • You’ll also have access to flexible benefits designed to support your…
    • A varied role that combines technical support, project work and client engagement.
    • Build strong relationships with clients by delivering professional, high-…

Job Post Details

IT Support Officer (Junior Level) - job post

Perth IT Co.
Osborne Park WA
$72,000 - $78,000 a year - Full-time

Job details

Pay

  • $72,000 - $78,000 a year

Job type

  • Full-time

Location

Osborne Park WA

Benefits

Pulled from the full job description

  • Employee mentoring program
  • Parental leave
  • Employee discount
  • Maternity leave

Full job description

We’re seeking a reliable, customer-focused IT Support Officer at our Perth Osborne Park office to help keep our workplace technology running smoothly. You’ll support users, troubleshoot everyday issues, maintain devices and systems, and contribute to a secure and dependable IT environment.

Key Responsibilities

  • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
  • Troubleshoot PCs, printers, email, Wi-Fi and connectivity problems.
  • Set up and maintain devices, applications and user accounts.
  • Manage passwords, permissions and basic access requests.
  • Log, track and resolve support tickets.
  • Assist with new-starter setups and device provisioning.
  • Escalate more complex issues when required.
  • Maintain IT documentation, equipment records and asset inventory.

What We’re Looking For

  • Working knowledge of Windows, macOS, hardware and basic networking.
  • Familiarity with Microsoft 365 or similar business platforms.
  • Good troubleshooting and problem-solving skills.
  • Awareness of basic cybersecurity and access controls.
  • Strong communication and customer-service skills.
  • Organised, dependable and willing to learn.
  • Help-desk or ticketing-system experience is an advantage.

What We Offer

  • Exposure to workplace IT, networking and cybersecurity.
  • Supportive team environment.
  • Opportunities to build practical technical skills.
  • Career pathways into systems, network, cloud or infrastructure roles.
  • Competitive salary and benefits.

APPLY NOW!

Pay: $72,000.00 – $78,000.00 per year

Benefits:

  • Employee discount
  • Employee mentoring program
  • Maternity leave
  • Parental leave

Experience:

  • IT Support: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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