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Job Post Details

Front of House / Guest Experience – SOAK Melbourne
SOAK.bar
Melbourne VIC
$34.76 - $46.53 an hour
Part-time, Casual, Full-time
Apply now

Job details

$34.76 - $46.53 an hour
Employee discount
Part-time, Casual, Full-time
Melbourne VIC

Full job description

We’re looking for warm, confident and switched-on Front of House team members to join SOAK across our South Yarra and Elwood salons.

This isn’t a traditional salon reception role.

SOAK combines premium beauty services with hospitality and a fully licensed bar, so our Front of House team sits right at the centre of the entire experience.

THE ROLE

You’ll be responsible for:

  • Welcoming and checking in clients
  • Managing bookings, appointments and client enquiries
  • Serving cocktails, wine, champagne and non-alcoholic drinks
  • Processing payments and retail purchases
  • Helping clients understand our services and products
  • Supporting Nail Technicians and Beauty Therapists throughout the day
  • Maintaining presentation of the salon and bar
  • Helping solve client issues quickly and professionally
  • Creating the warm, fun and elevated experience SOAK is known for

ABOUT YOU

We’d love to meet someone who is:

  • Naturally warm, confident and great with people
  • Organised and comfortable multitasking
  • Proactive, you notice what needs doing without waiting to be asked
  • Polished and professional without being overly formal
  • Comfortable working in a busy environment
  • Confident learning booking, POS and digital systems
  • Reliable and a strong team player
  • Genuinely interested in beauty, hospitality or both

Previous experience in hospitality, beauty, premium retail, reception or customer service would be ideal.

Beauty industry experience is not essential, personality, initiative and customer service matter more to us.

Pay: $34.76 – $46.53 per hour

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Required)

Work Location: In person

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