Office jobs in Sunshine Coast QLD

Your responsibilities

As a Administration Officer you will:

- Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
- Provide front-facing customer service by answering phone calls and addressing client enquiries efficiently in a dynamic and fast-paced environment.
- Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.
- Administer processes in accordance with legislation and current departmental policies and procedures in relation to ministerial and executive correspondence, and complaints management, including record keeping.
- Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
- Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
- Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
- Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
- Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
- Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
- Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.

Your mandatory requirements

- Having a Blue Card is a requirement to start this role. Your start date will be dependent on receipt of your Blue Card.
- Possession of a current 'C' Class drivers' licence.

Please refer to role profile for additional information regarding the role.

Applications to remain current for 12 months.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.