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Operations Support Officer
Sunshine Coast QLD
Temporary

Job details

Pay information not provided
Temporary
Sunshine Coast QLD

Full job description

TMR are seeking a dedicated AO3 Operations Support Officer in Buderim to deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland. This opportunity is available from 16 November 2026 to 12 November 2027.

Some of your responsibilities will include:
- Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit.
- Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders.
- Administering a range of passenger transport products, including exercising delegated authority to assess applications and determine outcomes in accordance with relevant legislation, policy and procedures.
- Supporting the delivery of school transport services, including administering the School Transport Assistance Scheme (STAS).
- Assisting with performance monitoring of service contracts and accreditations.
- Maintaining your knowledge and understanding of procedural and legislative guidelines.

Applicants are required to follow the application instructions outlined in the role description under How to Apply, including submission of a CV and responses to the selection questions.

Applications to remain current for 12 months

Job Ad Reference: QLD/703337/26

Closing Date: Tuesday, 20 October 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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