Patient Support Officer jobs in New South Wales

Circle of Hope is a registered NDIS provider delivering supported independent living, community participation and individual support services to people with disability across Western Sydney. We are looking for an experienced and caring Residential Care Officer to join our team on a full-time, ongoing basis.

About the role

As a Residential Care Officer, you will provide care and supervision for people with disability living in our group homes. You will assess participants’ needs, plan and deliver individual support and skills programs, and help participants and their families access the education, training, health and community services they need.

Key responsibilities

• Provide care, supervision and support to people with disability living in our supported independent living (SIL) homes and group housing.

• Assess each participant’s needs, and plan, develop and implement individual support, life-skills, education and training programs in line with their NDIS plan goals.

• Interview participants, their families and carers to assess the nature and extent of their difficulties and support needs.

• Support participants and their families to access education, training, health, welfare and community services, and refer them to other agencies where needed.

• Monitor, record and report on participants’ progress, and review and update support plans and risk assessments.

• Provide personal care, daily living support and medication assistance in line with participants’ support plans.

• Promote participants’ independence, choice, dignity and community participation.

• Respond to and report incidents, and comply with the NDIS Code of Conduct, NDIS Practice Standards and our policies and procedures.

• Work with team leaders, support coordinators, allied health professionals and other providers to deliver coordinated support.

About you

• Diploma of Community Services, Diploma of Disability or a related qualification, or at least three years of relevant experience in residential or disability support.

• Experience supporting people with disability, preferably in supported independent living or group housing.

• Current NDIS Worker Screening Check (or willingness to obtain one).

• Current NSW Working with Children Check, First Aid and CPR certificates.

• Current driver’s licence.

• Strong communication, report-writing and problem-solving skills, and the ability to work with participants, families and other services.

What we offer

• Full-time, ongoing position of 38 hours per week, with a salary of $80,000 – $85,000 plus superannuation.

• Supportive team and ongoing training and professional development.

• The opportunity to make a real difference in the lives of the people we support.

To apply, please submit your resume and a cover letter outlining your experience and qualifications. Only shortlisted applicants will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person