Join a team that’s genuinely making a difference. At Your Own Way, you’ll find meaningful work, professional growth opportunities, and a supportive environment where your contribution matters.

Perks & benefits

Competitive salary packages

Fair remuneration with salary packaging benefits, superannuation, and regular pay reviews that recognise your skills and experience.

Employee assistance programme

Access to counselling services, wellness programmes, and support for your mental health and personal development.

Local employment

Work in your community without long commutes, building relationships with local participants and their families.
Career progression

Clear pathways for advancement with opportunities to specialise in areas like behaviour support, recovery coaching, or programme leadership.
Supportive management

Regular supervision, mentoring from experienced professionals, and a management team that values your wellbeing and growth.
Flexible work options

Part-time, full-time, and casual positions available with flexible scheduling to support your work-life balance.
Comprehensive training

Full induction programme, ongoing professional development, and funded training opportunities to advance your career.

Complex Care Support Worker

1 year

Full time / Part time

About the role

Your Own Way Australia Ltd. is seeking a Complex Care Support Worker to join our team across the Central Gippsland and East Gippsland area. This is a casual role where you will be responsible for providing high-quality care and support to our elderly and disabled clients. As a Complex Care Support Worker, you will be an integral part of our mission to empower individuals and help them live independently.

About Your Own Way Australia Ltd

We are a dynamic and person-focused Not-for-Profit Disability & Mental Health Service Provider in the Latrobe Valley and East Gippsland regions. We offer individualised Support Coordination and Direct Services to help clients activate their TAC funding, NDIS funding/plan, and engage in appropriate support for positive outcomes.

At Your Own Way, we value staff retention and recognition and support our employees to achieve their desired work-life balance.

For more information: www.yourownway.org.au

What you’ll be doing

Essential Skills

Candidates must possess the ability to engage with complex participants exhibiting behaviours of concern. At this time, only individuals with relevant experience will be considered.
Candidates must be able to assist individuals with chronic bowel issues, requiring specialised skills and knowledge in areas like digital stimulation, catheter management, and stoma care, only individuals with relevant experience will be considered.
Assisting clients with a range of daily living activities, including personal care, meal preparation, and light housekeeping
Providing emotional support and companionship to clients, engaging them in activities and outings to promote their wellbeing
Maintaining accurate records and documentation related to client care and progress notes
Adhering to all relevant health, safety, and quality standards to ensure client safety and comfort

What we’re looking for

Relevant qualifications in aged care, disability support, or a related field
Previous experience working with elderly or disabled individuals, providing complex care and support
Strong communication and interpersonal skills, with the ability to build trust and rapport with clients
Empathy, patience, and a genuine passion for improving the lives of others
Ability to work independently as well as part of a team
Flexible and adaptable to meet the changing needs of our clients
Must be available weekends and evenings, active as well as inactive night (suited to people that study) shifts
Day and afternoon shifts

What we offer

Competitive remuneration and a range of employee benefits
Opportunities for professional development and career advancement
Supportive and collaborative work environment
Ongoing training and mentorship to enhance your skills
The chance to make a meaningful difference in the lives of our clients

Requirements

Current valid Driver’s Licence
Current NDIS Screening Check
Current Working with Children Check
Current First-Aid and CPR certificate
Right to Work within Australia
Current Comprehensive Motor Vehicle Insurance and suitable safe vehicle for participant transportation whilst on shift
Physically capable to attend personal care to participants as required