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Recognition Support Officer - job post

Department of Justice and Community Safety
3.3 out of 5 stars
Melbourne VIC 3000
$81,496 - $98,955 a year - Full-time
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Job details

Pay

  • $81,496 - $98,955 a year

Job type

  • Full-time

Location

Melbourne VIC 3000

Full job description

Overview

Work Type: Ongoing - Full-time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Community services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/D01906/JUL/2026
At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
  • Support victims of crime through a respectful and trauma-informed process.
  • Help deliver a major reform that puts victims' needs first.
  • Use your compassion and judgement to make a meaningful difference every day.
  • Join a supportive team committed to fairness, inclusion and recovery.
  • Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
About us
This is an exciting opportunity to deliver a major new initiative for victims of crime. The FAS is a landmark reform that will replace the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.
The FAS is by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 (the Act) the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge harm done and be trauma informed, inclusive and culturally safe.
What you will do
As Financial Assistance Scheme (FAS) Recognition Support Officer, you will support victims of crime through the Financial Assistance Scheme recognition process.
You will help deliver recognition meetings that are respectful, culturally safe and focused on each person's needs.
You will:
  • prepare trauma-informed victim recognition statements that acknowledge each person's experience
  • coordinate complex victim recognition meetings, including travel and venue arrangements
  • provide compassionate support to victims and their support people before recognition meetings
  • work with internal teams and external organisations to deliver smooth and respectful services
  • promote culturally safe, victim-centred practices that support recovery and recognition.
About you
A relevant qualification in community or social services, social work, law, public administration or a related field is desirable. Equivalent experience will also be considered.
You should also have:
  • strong experience supporting people with complex and sensitive needs using a trauma-informed approach
  • good understanding of culturally safe practice and a commitment to improving outcomes for Aboriginal people
  • clear communication skills and confidence managing sensitive conversations with care and respect
  • sound judgement, problem-solving skills and the ability to improve services through thoughtful ideas.
To learn even more about this role, please read the position description. If you have any further questions, feel free to email Sally Walker at sally.walker@justice.vic.gov.au.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to under go pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
Child safety statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Applications close Sunday 16 August 2026 at 11.59pm
Posted
23 July 2026
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