Post Placement Support Officer jobs

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On-site • Contract • Full-time • Internship

$76,963.03 AUD – $88,332.34 AUD (Annum)

The Post Placement Officer is a critical component within our service commitment and ensures that Jobseekers are retained and supported in employment.

The Post Placement Officer will work closely with both the Jobseeker and Employer to identify and resolve any barriers that may impact ongoing employment. The Post Placement Officer will work closely with the Jobseeker, RAES Support Officers, Employer Relationship Coordinator, Secondary Post Placement Officer & Administration Team Leader to effectively present a post placement support program which may include the identification of training requirements, immediate support services and / or counselling that may assist in ensuring the job seeker is retained in the job long term.

Remuneration package:

Employment Type: Full Time

Salary Range: $85,330.29 per annum (pro-rata)

Entitlements/Benefits: 6 Weeks Annual Leave + 2 Weeks Sick Leave + 2 Weeks Ancillary Leave + 1 RDO per Month

Location: Kalano’s CDP Administration Office – 2/3 First Street, Katherine NT

Hours of work: 37.5 hours per week – 7.5 hours per day [Monday to Friday | 08:00am – 4:30pm]

Key Responsibilities:

• Develop constructive relationships with Jobseekers, Employers and RAES Support Officers to ensure that clear accountability and communication are established to support the employment outcomes for Jobseekers.

• Identify and outline PPS contact plan for Jobseekers within 2 weeks of gaining employment and follow a contact regime for the 52-weeks after the placement date or until employment is ceased.

• Develop and maintain Employment Placement Support Plans to support Participants placed in Employment and submit the Employment Placement Support Plans as evidence for Employment Placement Support Payments.

• Maintain regular contact (at least once per fortnight/month dependant on needs and engagement) with both Jobseekers to identify any potential challenges, barriers and/or training to be actioned/addressed. Frequency of contact will fluctuate during the support period and when unable to contact via email or phone, visit the workplace face to face to re-engage them in a timely manner.

• Act as a liaison between Jobseekers where required and work with ERC to support both the Jobseeker and Employer where there is a risk of a Jobseeker losing their employment.

• Maintain a thorough knowledge of job opportunities in the local employer market, available training opportunities

and support services to overcome barriers and increase success of Jobseeker work placements.

Work closely with Client Support Officers, Employer Relationship Coordinator & secondary PPO to ensure that all job placements are entered correctly, and post placement claims are lodged in a timely manner, and with correct evidence lodged and attached.

• Always maintain a high level of both RAES contractual and operational knowledge (Head Agreement with PM&C, NIAA Obligations).

• Ensure all relevant information is recorded accurately and entered in PPS spreadsheet and ESS in a timely manner.

• Ensure data entries are accurate and up to date.

• Regularly seek opportunities for learning and improvement, as well as generating innovative ideas or solutions

• Any other duties as directed by Management.

• Maintain accurate records of resources purchased to assist Jobseekers overcome barriers (e.g. Bicycles, PPE etc).

• The ability to be flexible, or to adapt servicing dependant on the need of the participant or the situation presented with possible travel to remote locations.

Essential Competencies (knowledge, skills and attributes):

• Competent use of computer software packages such as word, excel, email and internet

• Willingness to provide Criminal History Check

• Current NT Ochre Card

• Current NT Drivers Licence

• Ability to work in a team and to act proactively, independently and creatively to overcome challenges as needed

• Cross cultural awareness and effective communication skills (both Oral and Written)

• Working knowledge of EEO principles and practices

• Working knowledge of WHS principles and practices

• Understanding of RAES guidelines, policies and procedures

• Demonstrate a willingness to take action to support a Jobseeker or Employer and show initiative without being asked or directed by others

Mandatory Requirements:

• Current driver’s licence and willingness to travel within RAES region 31.

• Current Police Check

• Working with Children’s Clearance

Indigenous and/or Torres Strait Islander persons encouraged to apply

Applications Close: Friday, 16th October 2026

All applications are to include an up-to-date Resume and a Cover Letter addressing your suitability for the role and to be sent to Human Resources before the closing date to be accepted.

Position Descriptions can be obtained from Human Resources.

Phone 08 89722588 | Email hr@kalano.org.au

Kalano is an Indigenous organisation that provides numerous community service programs to support and empower our local communities and people.