Post Placement Support Officer jobs

Posted: 21/05/2026

Closing Date: 19/06/2026

Job Type: Permanent - Full Time

Location: Shepparton

Job Category: Community Services and Development

Want a role where you actually see the impact of your work every single day?

At MADEC, we don’t just help people into jobs - we support them to stay there, grow, and build a better future. We’re looking for a Post Placement Support Officer to join our Shepparton team and play a key role in creating long-term employment success stories across the Goulburn Valley.

Why Shepparton?

Shepparton is a vibrant regional hub with strong industries across agriculture, food processing, warehousing, and manufacturing — meaning real opportunities for our participants and strong partnerships with local employers.

About the Role

As a Post Placement Support Officer, you’ll support participants after they’ve secured employment — helping them settle in, overcome challenges, and stay employed long-term.

You’ll also manage employment outcomes and claims, making sure everything is compliant, on track, and contributing to strong site performance.

What You’ll Be Doing

Supporting Participants

• Provide ongoing, tailored post-placement support
• Conduct regular check-ins to keep participants on track
• Identify challenges early and step in with solutions
• Re-engage and re-place participants if needed

Working with Local Employers

• Build strong relationships with Shepparton employers
• Support workplace integration and performance
• Mediate issues and keep placements on track
• Coordinate wage subsidies where relevant

Outcomes & Compliance

• Manage post-placement and outcome claims
• Ensure documentation is accurate and audit-ready
• Monitor hours and intervene where outcomes are at risk
• Collaborate with internal teams to maximise performance

Team Collaboration

• Work closely with Job Coaches and site teams
• Contribute to performance discussions and improvements
• Share insights to improve participant outcomes

What You’ll Bring

• Strong people skills — you build trust quickly
• Confident handling challenging conversations
• A proactive, solutions-focused mindset
• Great time management and attention to detail
• Ability to work with diverse participants and stakeholders
• Comfortable working with data, targets, and compliance

Essential Requirements

• Current Driver’s Licence
• National Police Check
• Working With Children Check (or willingness to obtain)

Desirable:

• Certificate IV in Employment Services

Who we are

MADEC is a not-for-profit organisation with over 50 years of experience supporting individuals experiencing disadvantage. Through our Employment Services, Education & Training, Labour Hire, PALM Scheme, and Indigenous Programs, we create pathways to sustainable employment and stronger communities.

Why Join MADEC?

• Make a genuine difference in the Shepparton community
• Join a supportive, values-driven team
• Be part of a growing organisation with strong purpose
• Play a key role in long-term employment success — not just placements

Ready to Apply?

If you’re passionate about helping people not just get jobs, but keep them and thrive, we’d love to hear from you.

Apply

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