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Job Post Details

Product Support Analyst - job post

InteliCare Holdings Ltd (ASX: ICR)
Perth WA
From $6,250 a month - Full-time

Job details

Pay

  • From $6,250 a month

Job type

  • Full-time

Location

Perth WA

Benefits

Pulled from the full job description

  • Childcare assistance
  • Professional development assistance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance

Full job description

InteliCare Holdings Ltd (ASX: ICR) is an Australian technology company that develops AI-powered software solutions for aged care and disability support services, focusing on predictive care, monitoring, and operational efficiency in healthcare environments.

Product Support Analyst

Location: Leederville, Perth, Western Australia

Employment: Full-time

Department: Customer Experience / Technical Support

Role highlights:

Provide technical support for InteliCare's AI-powered aged care platform.

Assist clients with product implementation, training, and troubleshooting.

Work with cloud-based technologies supporting aged care providers and government clients.

Help improve documentation, testing, and support processes.

Key requirements include:

3-5 years' experience with IT systems and deployments.

Experience supporting web and mobile applications.

Strong customer communication skills.

Basic networking and computer skills.

Australian work rights.

Certificate or Diploma qualification.

Experience in aged care, disability, healthcare, or service management is considered an advantage.

Pay: From $6,250.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Professional development assistance
  • Visa sponsorship
  • Vision insurance

Work Location: In person

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