Production Support Manager jobs

Overseeing Statewide operations on a daily, weekly, monthly basis. Manage Service Performance staff and Client Claims Officer staff

• 
  Fixed Term, Full-Time Opportunity - Parental Leave Cover
• $96,902.44 per annum with 12% super plus access to Salary Packaging benefits, 5 weeks annual leave and an accrued day off per month.

It’s the people who make the difference at Oral Health Victoria (OHV).

About Oral Health Victoria

At Oral Health Victoria (OHV), we know our team is key to deliver better oral health for Victoria. OHV is responsible for the delivery of oral health services through The Royal Dental Hospital of Melbourne (RDHM) and through purchased services from over 50 community dental agencies.

Our team is open and collaborative with a focus on helping to make a real difference to people’s lives. You’ll thrive with a team around you of like-minded people, whilst you get your teeth stuck into diverse work. Sounds like a place you want to be?

About the role:

Reporting to the Director Oral Heath Relationships, the Manager Operations Support leads the team responsible for the nurturing and development of Statewide partners to ensure they align with Department of Health and OHV strategic direction, ensuring services take full ownership of current opportunities and develop best practice strategies to meet the needs of their location and population

Your responsibilities will include:

• Lead and provide direction to the Operational Support team(s) ensuring they understand and provide appropriate support and guidance to our service delivery partners.
• Manage the monitoring of key metrics, undertaking audits and consultations with stakeholders to ensure compliance with program requirements.
• Oversee and manage systems that monitor and report on the achievement of statewide key performance indicators, business goals and objectives, as they relate to oral health program service delivery.
• Capture and report on risks, lessons learnt or areas for improvement.
• Develop recommendations for Statewide oral health program delivery service
• Nurture and develop relationships with key partner organisations statewide

About you:

• Qualification in Health, Hospital Administration, Public Health, Business Management or a related field.
• At least 2 years leadership experience.
• Knowledge of public health and government health service legislation, regulations and policies
• Demonstrated experience in relationship building, collaborating and managing the expectations of key stakeholder groups while providing an outcome that benefits the organisation
• Experience in gathering, analysing and interpreting information from a range of sources and a track record in identifying improvement opportunities and problem resolution

For more information regarding the position duties, please click here.

Why work for OHV?

• It’s the people who make the difference at OHV! Join a friendly and collaborative team in a supportive and dynamic setting.
• Financial Wellbeing: In addition to your salary, you can take advantage of a generous salary package that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. Salary package up to $9,010 to assist with everyday living more affordable.
• Mental wellbeing: Carlton boasts several green spaces, including the beautiful Carlton Gardens which provides a relaxing break from the office. Perfect for lunchtime strolls to recharge!
• Public transport: Carlton is well connected by public transport, including trams and buses, making commuting convenient. The proximity to the CBD also means you can easily access various transport options.
• Proximity to the city center. Located just north of Melbourne's Central Business District (CBD), Carlton offers easy access to the heart of Melbourne’s economic and cultural activities. This means you can enjoy the benefits of being close to the city without constant hustle and bustle.
• Culinary scene: Work at Carlton where it is renowned for its decadent food scene and charismatic culture. Whether you’re looking for a quick lunch or a more leisurely meal after work, there are plenty of options nearby.

We warmly invite you to apply today and take advantage of this great opportunity to join our team! To submit your application, please click ‘Apply’ and follow the prompts.

We will be actively shortlisting during the advertising period, so please send through your application ASAP. Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified.

Applications close: Wednesday 22nd of July 2026

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

OHV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.

OHV is a public health service and requires employees to be vaccinated in accordance with Department of Health policies or guidelines and/or public health orders issued by the government.