Retail Support Specialist jobs

Join our dynamic Team at DHL Global Forwarding! We are looking for a Customs and Trade Compliance Support Specialist within the Customs Compliance Department at our Brisbane Station.

About Us:

We are the leading global brand in the logistics industry, offering an unrivalled portfolio of logistics services across multiple modes of transportation to a diverse range of customers across the globe. We connect people and businesses securely and reliably, enabling global sustainable trade flows. With specialised solutions for growth markets and industries, including technology, life sciences, and healthcare, engineering, manufacturing and energy, mobility, and retail, we are decisively positioned as “The logistics company for the world.”

Overall Job Purpose

We are seeking a dedicated Customs and Trade Compliance Professional to join our team. In this role, you will ensure seamless customs and trade compliance by meeting all necessary requirements. You will empower our team to facilitate the timely and accurate clearance of cargo, while providing guidance on documentation needs for both the business and its customers.

This position may focus on ocean freight imports.

Key Responsibilities

• Ensure that import documentation is processed accurately and completely.
• Inform internal and external stakeholders about any documentation issues.
• Address and assist with customer inquiries related to customs and trade compliance.
• Help with the valuation and classification of customer shipments.
• Prepare import declarations for submission by Customs Brokers.

Key Accountabilities:

• Ensure the accuracy and timeliness of documents:
• Ensure data is accurate and timely.
• Support the business in achieving metrics and key performance indicators (KPIs).
• Conduct all activities in accordance with relevant trade compliance legislation.
• Collaborate effectively with colleagues and management to achieve our Group objectives.

To be successful you will need:

All employees are expected to demonstrate our core behavioural dimensions to be successful at DHL Global Forwarding.

• To Drive success through focusing on and utilising your strengths in a relentless pursuit of results.
• To create a culture of trust where everyone feels empowered and motivated to work towards a common purpose.
• To maintain a positive mindset, prioritising clear objectives in the face of challenges, change and uncertainty.
• To demonstrate the will to win, being determined to succeed collaboratively while driving opportunities for growth.

What to expect from us:

What makes DHL great? Our People! We know each employee’s individual contributions collectively ensure we remain one of the largest delivery and logistics companies worldwide. We are dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

• Hybrid working options available after successful onboarding.
• Consistently voted as a great place to work.
• Focus on wellbeing with annual fitness subsidy.

If you are looking for a career, and not just a job, and believe you would be good fit for the position; Apply now!.