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Sales Team Leader - Inbound | Hybrid | Sydney CBD
Cluey Learning
·
3.5
Sydney NSW 2000
•
Hybrid work
$100,000 a year
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Job details

$100,000 a year
Employee assistance program, Birthday leave
Hybrid work in 117 Clarence Street, Sydney NSW 2000

Full job description

Lead a team that changes outcomes for kids.

Cluey Learning is one of Australia's largest online tutoring providers - 2 million+ sessions delivered, 100,000+ students, and 85% of parents telling us their child is more confident.

Every call our Learning Advisors take starts with a parent who's worried about their child. We're looking for a Team Leader who can build a team that handles those conversations properly, and hits the number while doing it.

The role

You’ll lead a team of 10–12 Learning Advisors taking inbound enquiries from parents and students. No cold calling - every lead is warm.

You'll own three things:

  • The number. Your team's monthly targets for enrolments sold and started. An enrolment only counts once the student is in a lesson, so the job runs past the sale to making sure customers start. You'll manage pipeline, speed to contact and conversion, and use reporting to spot gaps and opportunities.

  • The team. Stand-ups, weekly meetings, training, coaching and call reviews. Recruiting and developing your own advisors, and building an environment people want to be part of.

  • The quality. Every enrolment accurate, ethical and compliant, and every family given the right advice for their child, including when the honest answer is that we're not the right fit.

What you'll bring

  • At least 12 months’ leadership experience in phone-based, high-volume B2C sales

  • A track record of hitting team targets, not just personal ones

  • You genuinely enjoy coaching people, not just managing them

  • Confident with data, reporting and CRM

  • Calm under pressure, and happy to own your calls

What's in it for you

  • $100K base + commission, $145K OTE - paid monthly

  • Hybrid working - 3 days a week on the floor in Sydney CBD, 2 from home

  • Warm leads only, from a brand families already know

  • Birthday leave, catered Friday team lunch, monthly company drinks

  • Regular sales incentive competitions with real prizes

  • EAP - real, confidential support when you need it

  • A leadership team that coaches rather than micromanages

Sound like you?

Apply through SEEK with your CV. For a confidential conversation, contact our Talent Acquisition team on 02 7202 0773 or careers@clueylearning.com.

Please note: this role is based in our Sydney CBD office and requires 3 days a week on site. We are only able to consider Sydney-based candidates with full working rights in Australia.

Cluey Learning is an equal opportunity employer. We welcome applications from people of all backgrounds.

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