Service Delivery, Operations Manager jobs

If you’re a creative thinker, eager to innovate and explore new possibilities, we can support you as you champion organisational change.

• Lead with impact in a key regional role – Northam-based
• Ongoing, full-time opportunity with long-term career prospects
• $178,995 per annum plus Super

About the role

Take the lead in delivering essential water services to your community. We're looking for a dynamic leader to guide our District Service Delivery team in ensuring the safe, compliant, and efficient operation of water and wastewater systems. This is more than a management role — it’s your opportunity to lead with purpose, build a culture of high performance, and drive meaningful outcomes for both your team and the communities we serve.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover more benefits we offer to support the unique and individual ways our employees live.

Your leadership will drive:

• Team Excellence: Inspire, mentor, and develop a high-performing team culture that thrives on accountability, collaboration, and continuous improvement.
• Safety Leadership: Champion a zero-harm mindset, embedding safety as a core value in every aspect of operations.
• Operational Performance: Oversee the delivery of the district work program, ensuring regulatory compliance, asset risk management, and service reliability.
• Strategic Innovation: Shape and implement forward-thinking strategies, policies, and processes that enhance operational effectiveness and long-term sustainability.

What you’ll bring:

• A proven track record of leading and developing high-performing teams in complex operational environments.
• A strong commitment to safety and the ability to embed a safety focused culture.
• Demonstrated ability to drive performance, manage risk, and deliver results aligned with strategic goals.
• Exceptional stakeholder engagement and communication skills, with the ability to influence across all levels.
• A customer focused mindset, ensuring service excellence and alignment with our Customer Charter.

Ready to thrive as you shape WA’s water future? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close 26th July 2026

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website