Service Delivery Manager jobs

• Newly created role in our East BU - work in our head office in Brisbane CBD
• Flexible & dynamic team environment with salary and benefits to match
• Cutting edge engineering projects on offer in a growing ASX listed business

Make a real impact

At Verbrec, you’ll work on some of the most exciting projects across Australia, delivering innovative solutions that power industries and communities; Verbrec also works directly with our client to influence the transition to renewable energy systems and decarbonisation. Help us as we become a recognised partner for a sustainable future while continuing to support the growth requirements in the energy sector.

With over 500 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is an ASX listed company (ASX: VBC) providing industry leading engineering, operations and training services across the entire asset lifecycle, with a significant focus on growth into new and existing industries.

We take pride in our focus on safety, while driving a strong people-focused culture to make transformations toward a sustainable and smart future.

We are problem solvers

We are looking for an Electrical & Instrumentation (E&I) Program Manager who can do three things really well:

• Focus on delivery to Clients to continue building strong relationships and ensures the successful completion of key Energy projects across Australia
• Build a clear growth strategy for our E&I offering into high-growth markets (electrification, renewables, industrial decarbonisation, grid connections, BESS, instrumentation), and
• Convert that strategy into wins and delivery, through business development, proposal leadership, and program-level project management.

You will work closely with our discipline leaders and project teams to develop a healthy pipeline, lead bids, and oversee delivery across a portfolio of projects, ensuring safety, quality, and commercial outcomes.

Key Responsibilities

Market strategy and business development

• Build and execute an E&I growth strategy across target sectors, clients, and regions (including account plans, partner strategies, and a prioritised opportunity pipeline).
• Lead client engagement and early-stage shaping, including solution development, estimates, and delivery models.
• Drive bid plans and win strategy, and coordinate inputs from engineering, estimating, delivery, and subcontractors.

Proposals and tender leadership

• Lead proposal development end-to-end: storyboarding, writing key sections, coordinating contributors, ensuring compliance, and managing reviews to submission.
• Support commercial negotiations, contract transitions, and handover from bid to delivery.

Program management and project delivery

• Grow and build the right team to make a real impact in the market. Help mentor and develop the existing Verbrec E&I team, while growing as the market strategy developed through target sectors.
• Own program governance across multiple projects: schedule, cost, scope, resourcing, risks, and delivery performance.
• Establish and maintain core controls (weekly reporting, risk and opportunity management, action registers, change management, and variation/TQ/RFI processes).
• Provide clear reporting to internal leadership and client stakeholders, and proactively remove roadblocks to keep delivery on track.
• Mentor and support project managers and engineers to lift consistency, client experience, and delivery performance.

We are Agile

This allows us to be light on our feet and progressive as we don’t get bogged down in bureaucracy. We get that the 9-5 isn’t for everyone, and we’re open to hear what works for you.

The role offers an opportunity to be part of a collaborative multidisciplinary engineering team, working with a diverse range of clients on brownfields projects and new builds. We are values driven team, looking for passionate and innovative people who continually deliver for each other and our clients. Success in this role will see you offer:

• Degree qualification in Electrical Engineering.
• Strong experience across E&I delivery in heavy industry, utilities, energy, infrastructure, resources, or similar complex brownfield environments.
• Demonstrated capability across business development and proposal writing, plus program or project management delivery.
• High-calibre communication skills with the confidence to influence clients, lead tender teams, and align multidisciplinary stakeholders.
• Willingness to travel to client sites as required.
• RPEQ/CPEng
• Experience leading bids for EPC/EPCM-style scopes, and exposure to electrical, protection, HV/MV integration, commissioning, or operations interfaces.

We are growing

At Verbrec, we empower change and create opportunities for you to develop a supercharged career pathway, whether it is a technical, or focused on the people. We attribute our growth to our team, enjoying what they do by and having a meaningful impact on projects that will shape our future.

If you are experienced Project Manager with a passion for delivering engineering excellence and want a to work in a collaborative team environment with varied clients and projects, apply today.

The new Verbrec brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.

Our Vision - Meeting the future by engineering transformative solutions through full project and asset lifecycles.

Our Promise to You - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace, and we believe in diversity and opportunity for all.

Visit us at https://verbrec.com/join-our-team/ to learn about Employee Benefits, Learning & Development opportunities, our projects and other perks we offer to our employees at Verbrec.

*Aboriginal and Torres Strait Islander candidates are encouraged to apply*