Service Delivery jobs

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About the role:

Accenture are seeking a Senior UKG Pro Workforce Management Solution Consultant on an Enterprise class project delivering innovative solutions to enhance customer experience. This Workforce Management (WFM) Consultant role will be involved in assisting with requirements gathering, design, build, deployment and support of the UKG Pro WFM solution to meet the unique needs of the client organization.

Responsibilities include:

• Collaborate in the WFM migration and net new projects for key Accenture clients.

• Engage with multiple teams and contribute to key decisions, providing solutions to problems for your immediate team and across multiple teams.

• Develop innovative business function designs to optimize processes and improve efficiency.

• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.

• Conduct user research to understand user needs and incorporate them into the design process.

• Create functional designs that meet business requirements and enhance user experience.

• Stay updated with industry trends and best practices in business process design to continuously improve the design approach.

• Knowledge of UKG Solution Design processes will be highly regarded and a background with Implementation of this technology.

• Play a key role within the design phase of the UKG Pro WFM solution, ensuring alignment with business requirements and industry best practices.

• Develop and maintain comprehensive design documentation.

• Stakeholder Collaboration.

• Work closely with internal and client teams to gather requirements, define scope, and establish timelines for the implementation of UKG Pro WFM.

• Identify opportunities to enhance system performance and user experience.

• Strong analytical, problem solving, and communication skills.

• Ability to work independently and as part of a collaborative team.

Skills and Qualifications

• Previous configuration experience as a UKG Pro WFM Solution Consultant would be highly regarded

• UKG Pro WFM Certification will be highly regarded

• Previous experiences to identify, manage and “solution” through project obstacles will be highly regarded

• Excellent verbal and written communication skills

• Strong analytical skills and a good understanding of information technology concepts and processes

• Flexible ability to work within a team or independently

• Keeping abreast of industry processes and keeping UKG skills up to date

• A drive for high quality successful delivery along with continuous process improvement

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

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Progressive Employee Benefits – Australia

This is an exceptional opportunity for an exceptional individual.

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