Service Manager jobs

Love Shoes, Love People, Love Leadership

• Fashion footwear with a fearlessly fun team culture
• Opportunity to earn bonuses plus great incentives
• Australia's most successful footwear retailer
• Career progression with a National Fashion Retailer
• Supportive Senior Management team to mentor your individual development

For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With styles to suit every member of the family across our 200+ stores and a welcoming team, it's no wonder they call us 'The World's Friendliest Shoe People'

As the Store Support Manager ( Area Manager) you will be responsible for the day-to-day operation of South Sydney. This includes developing and leading your team to success, executing marketing campaigns and selling shoes! You will report directly to our Retail Regional Manager in this exciting and challenging role. Ideally, you have experience in multi site management in a busy, fast paced environment to be considered.

Responsibilities will include:

• Management of stores in South Sydney.
• Lead and inspire a team of store managers to achieve sales targets, KPI's, uphold brand standards, and deliver exceptional customer service.
• Drive sales growth and profitability through strategic planning, effective leadership, and innovative initiatives.
• Foster a culture of excellence, collaboration, and empowerment among store teams.
• Conduct regular store visits to assess performance, provide constructive feedback, and implement action plans for improvement.
• Create exceptional customer service and identify areas of opportunity to improve customer satisfaction.
• Drive sales growth through effective company merchandising strategies and promotional activities.
• Assist with team member recruitment, development, performance management and succession planning.

To be successful in this role you will have:

• An experience as an Area/Cluster Management role 2+ years.
• The ability to work autonomously, be organised, and be sales-focused.
• Working with a large and diverse team can build a strong sales team culture.
• A genuine hands-on, lead-by-example leadership style.
• Experience in exceeding sales and other KPI targets.
• Exceptional communication and motivational skills.
• A passion for fashion footwear and delivering exceptional customer service.
• The ability and willingness to travel across regions and interstate.

Spendless benefits include:

• Opportunity to earn generous half year bonuses.
• Ability to further your retailing career.
• Benefits of staff purchase discount.
• Opportunity to be part of our fun half yearly Area Manager conference.
• Phone, laptop and car allowance.

If you are ready for the next step in your career and want to be part of a successful and growing company that genuinely values and rewards its people, we encourage you to apply. If this is you, then we want to hear from you. Please ensure you include a covering letter telling us why you would be the perfect fit for our Spendless team. Confidentiality Assured.

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