Shared Services Manager jobs

Are you an experienced Business Services Manager or Senior Manager in public practice ready for a new challenge? Join our Townsville team and enjoy exposure to varied and complex portfolios, supporting SME businesses with all things accounting.

You’ll manage a client portfolio, guiding accountants to deliver exceptional accounting and advisory services. As a senior team member, you’ll work closely with Partners in Business Advisory and our Workflow Manager to ensure smooth project distribution across the team.

Your role, your contribution!

• Review complex special purpose reports, annual financial statements, tax returns and reconciliations for companies, partnerships, trusts and a range of individual businesses.
• Prepare cash flows and monthly management reports for clients.
• Provide strategic business advice for clients and get involved with commercial advisory projects with experienced partners.
• Work closely with Adviser Support Managers and Partners to ensure work is completed accurately and in a timely manner.
Mentor and coach junior team members.
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The benefits of joining us!

• Dynamic working environment – flexibility to work in the office and from home.
• Clear career development pathway and ongoing training/support.
• Time Off In Lieu (TOIL) and purchased annual leave incentives
Client referral programmes – earn an incentive for introducing new clients

What you will bring to the role

• Public practice experience and ability to lead & support others.
• Achieved CA or CPA qualification.
• Strong commercial acumen with sound technical accounting and analytical skills.
• Ability to develop positive relationships with key stakeholders and clients.
• Strong cloud accounting product knowledge (i.e. Xero, MYOB, Excel).
Fantastic people skills, an outgoing personality, and a passion for accounting and business advisory services.

If this role sounds like a good fit - Apply now !

Our Impact: Why Findex?

At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across 100+ offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.

For the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.

For You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.

For our Customers - Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.

For Diversity & Inclusion - Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.