Shared Services Manager jobs

About the Role

The Manager, Procurement Shared Services will lead a corporate procurement team, overseeing procurement activity across DGS and providing expert advice and high-quality support to internal stakeholders and client departments. The role will manage procurement systems, processes and shared service resources, while supporting staff wellbeing and development, prioritising workloads and delivering improvement initiatives. The position plays a key role in ensuring procurement practices are fair, transparent, accountable and focused on achieving value for money.

Key Accountabilities

• Develop and manage procurement strategies, policies, systems, templates and guidance, ensuring consistent and compliant practices across the department.

• Champion best-practice procurement and provide authoritative advice on complex policy, processes and systems, including social procurement and Local Jobs First requirements.

• Manage and develop a team of procurement specialists, building capability, supporting performance and fostering organisational values.

• Build strong relationships, understand stakeholder needs and use influencing, negotiation and consultation skills to resolve issues and continuously improve service delivery.

• Prepare high-quality reports, briefs and correspondence for senior management, executives and Ministers, communicating complex procurement matters clearly to diverse audiences.

About You

To be successful in this role, you will need to possess the following attributes:

• Develops strategic direction, translates it into operational plans and builds organisational capability to deliver outcomes.

• Strong public sector procurement experience, with the ability to develop complex proposals, provide expert advice and operate within government policies and delegated authority.

• Understands complex organisational systems, identifies opportunities for improvement and drives value, efficiency, return on investment and risk management.

• Builds strong relationships with senior stakeholders, navigates complex issues and conflict, and leads organisational change through effective influencing and collaboration.

• Creates an inclusive, high-performing culture, develops people and champions customer-focused service delivery and continuous improvement.

• Tertiary qualifications in procurement, commerce, law or related disciplines is highly desirable.

This role is Ongoing and is only open to applicants with relevant rights to work in Australia.

For more information, please see the .

How to apply

Apply before the advertised closing date 11:59pm on 9 September 2026. All applications should include:

• a resume; and

• a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.