Skip to main content
Post your resume and find your next job on Indeed!

Support Tech jobs

Sort by: -
    • Experience in an IT support / helpdesk role (or equivalent).
    • Provide first-level IT support via phone, email, and helpdesk tickets.
    • View all TasmanShield IT Systems Pty Ltd jobs - Melbourne jobs - IT Support jobs in Melbourne VIC
    • Salary Search: IT Support Technician salaries in Melbourne VIC
    • Experience using remote support tools and help desk software.
    • Provide support and configuration for Office 365 services and applications.
    • This is a varied, customer-focused role where you'll be the go-to person for Level 1 and Level 2 support, device deployments, Microsoft 365 support, and onsite…
    • Maintaining support documentation and escalating complex issues when required.
    • Monitoring and responding to incoming support requests and incidents.
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Manage spare parts usage and support inventory control.
    • Provide on-site technical support at client mine sites, including breakdown response and fault…
    • Produce high-quality support documentation, knowledge articles, reporting and briefing materials.
    • Lead the analysis, triage and coordination of complex…
    • At least four years of relevant desktop support, endpoint support, or similar IT support experience, or post-secondary education in Information Technology,…
  • View similar jobs with this employer
    • Deliver high-quality IT support to resolve incidents and fulfill service requests.
    • Prioritise and manage new support tickets and existing work orders…
    • The IT Support Specialist reports to the Technology Services Manager and is the engine that keeps Jomablue’s internal technology, systems, and hardware running…
    • Analyze support trends to drive root-cause analysis and preventive measures.
    • Provide Tier 2/3 local and remote hardware, software, network, and server support…
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • You will be providing general Desktop support onsite as well as smart hands and feet support of Networking devices with 3rd party providers.
    • Flexible to work after hours and weekends, particularly during project implementations or clinic support periods.
    • Collaborate with internal teams to support digital media, broadcast, and operational technology requirements.
    • Respond to helpdesk requests, diagnose faults, and…

Job Post Details

IT Support Technician - job post

TasmanShield IT Systems Pty Ltd
Melbourne VIC 3000
From $6,426 a month - Full-time

Job details

Pay

  • From $6,426 a month

Job type

  • Full-time

Location

Melbourne VIC 3000

Benefits

Pulled from the full job description

  • Childcare assistance
  • Referral program
  • Housing allowance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance

Full job description

IT Support Technician — Job Description (Indeed format)

Position: IT Support Technician
Location: Full Time

About the role
We’re seeking an IT Support Technician to provide day-to-day technical support to staff. You’ll troubleshoot hardware and software issues, support users via tickets and helpdesk channels, and help maintain reliable IT systems.

Key responsibilities

  • Provide first-level IT support via phone, email, and helpdesk tickets
  • Troubleshoot issues across Windows, Microsoft 365, and common business applications
  • Assist with onboarding/offboarding: account access, device setup, software installs
  • Support peripherals (printers, scanners, conference room devices) and basic network connectivity
  • Perform routine checks, updates, and desktop/laptop maintenance
  • Document issues and resolutions in the ticketing system
  • Escalate complex issues to senior engineers/vendors and follow through to resolution
  • Maintain a clean, secure workplace standard for IT equipment and data

Required skills & experience

  • Experience in an IT support / helpdesk role (or equivalent)
  • Strong troubleshooting and customer service skills
  • Working knowledge of Windows OS and Microsoft 365
  • Ability to prioritize tickets and meet service targets
  • Clear communication and reliable follow-through

Preferred

  • Experience with Active Directory / Azure AD
  • Basic networking knowledge (TCP/IP, DNS, DHCP)
  • IT certifications (e.g., CompTIA A+, Microsoft)

How to apply
Click “Apply Now” on this listing and submit your resume.

Pay: From $6,426.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Housing allowance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Referral program
  • Visa sponsorship
  • Vision insurance

Work Location: In person

Let Employers Find YouUpload Your Resume