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    • Responding to helpdesk tickets and support requests.
    • Fixing hardware, software, and network issues.
    • Setting up computers, laptops, and user accounts.
    • 2+ years’ experience in a technical support, SaaS support, or software-focused operational role.
    • Provide timely, accurate technical support to end users,…
    • Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
    • Job Type: Full-time, Permanent.
    • Windows, macOS, and Microsoft 365 support.
    • An IT Support Specialist helps employees or customers solve computer, software, network, and technical problems.
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    • Minimum 2 years of experience in technical support, help desk, or IT support roles.
    • Experience with ticketing systems and remote support tools.
    • Determine software and hardware requirements and provide practical solutions to technical issues.
    • Respond to user enquiries and incidents involving software,…
    • Experience in IT support, service desk, or desktop support environments.
    • Career development and certification support.
    • Prioritise new support requests and existing work orders.
    • Provide high-quality desktop support to all types of users including at an executive level.
    • Visit client sites across Perth for onsite IT support.
    • 1+ year experience in IT support or MSP environment.
    • Troubleshoot Windows, Microsoft 365, printers, and…
    • Familiarity with ITIL or similar support frameworks.
    • Experience managing ticketed support systems and IT documentation.
    • On average, our part time techs get around 20-25 hours of work per week depending on their location, willingness to travel and technical skills.
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    • Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for.
    • Train like a beast—10 paid training days, certs =…
    • Responding to technical support tickets and calls.
    • Fixing computer, software, and network issues.
    • Setting up laptops, desktops, and devices.
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    • Provide technical support to staff and students with a variety of IT issues.
    • Administer and support the school's IT infrastructure, including servers, networks,…
    • Experience in troubleshooting technical issues and providing user support.
    • To support its growing operations and digital platforms, OZMOBILES is expanding its…

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Job Post Details

IT Support Specialist - job post

Datacom Australia
2.7 out of 5 stars
Sydney NSW
From $8,000 a month - Full-time

Job details

Pay

  • From $8,000 a month

Job type

  • Full-time

Location

Sydney NSW

Benefits

Pulled from the full job description

  • Childcare assistance
  • Professional development assistance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Relocation assistance

Full job description

Datacom Australia is an IT services company providing cloud, software, and cybersecurity solutions.

Job Description

An IT Support Specialist helps businesses and employees solve computer and technology problems. Their work usually includes:

  • Fixing hardware, software, and network issues
  • Setting up computers, laptops, and user accounts
  • Helping users with passwords, email, and Microsoft 365
  • Troubleshooting internet and system problems
  • Responding to helpdesk tickets and support requests
  • Monitoring IT systems and cybersecurity tools
  • Supporting cloud services and business applications
  • Assisting with system updates and maintenance

Pay: From $8,000.00 per month

Benefits:

  • Childcare assistance
  • Company car
  • Dental insurance
  • Health insurance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Vision insurance

Work Location: In person

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