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    • Remote support roles (work from home).
    • We’re also hiring remote technicians to support customers across Australia over the phone and online:
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • You're able to translate tech language into plain English.
    • You thrive without micromanagement and are comfortable with rostered work hours to support customers…
    • This role primary responsibility will be as field engineer for project on client site around Melbourne, Australia.
    • Join a high performing team to deliver application support services, Level 1 and Level 2 technical support, coordinate vendor and stakeholder engagement,…
    • This position provides support to all hospitals within SLHD and will require travelling across facilities.
    • Free Employee Assistance Program (EAP) counselling…
    • This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.).
    • All other duties as assigned.
    • We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems.
    • This is a varied, customer-focused role where you'll be the go-to person for Level 1 and Level 2 support, device deployments, Microsoft 365 support, and onsite…
    • Solid Microsoft 365 administration and support experience.
    • An IT Support Specialist to own frontline helpdesk support and grow into broader systems…
    • Knowledge and experience working in a technical support position or have academic knowledge gained at TAFE or University.
    • What we are looking for.
    • Work within a team to support broad and varied systems from leading vendors.
    • This role has a clear path forward, and we support people who want to move along it…
    • You’re looking primarily for a high-volume support role centered on predefined troubleshooting steps, rather than open-ended technical investigation and…
    • Proven experience in delivering high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
    • Maintaining support documentation and escalating complex issues when required.
    • Monitoring and responding to incoming support requests and incidents.

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
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Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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