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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Experience in an IT support / helpdesk role (or equivalent).
    • Provide first-level IT support via phone, email, and helpdesk tickets.
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
    • Experience using remote support tools and help desk software.
    • Provide support and configuration for Office 365 services and applications.
    • This is a varied, customer-focused role where you'll be the go-to person for Level 1 and Level 2 support, device deployments, Microsoft 365 support, and onsite…
    • Maintaining support documentation and escalating complex issues when required.
    • Monitoring and responding to incoming support requests and incidents.
    • Maintaining accurate documentation of support requests and resolutions.
    • Experience providing onsite and remote IT support to business clients.
    • You’re looking primarily for a high-volume support role centered on predefined troubleshooting steps, rather than open-ended technical investigation and…
    • We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems.
    • Providing technical support by phone, email, or onsite.
    • The role combines technical troubleshooting with customer support and often involves working directly…
  • Hit Apply Now to learn more about joining our Technical Support Engineering team…
    • The team provides technical support, system administration, user access management and operational support to ensure staff can effectively access and use data…
    • The Technology Officer supports the delivery of information technology, providing technical assistance, tailored guidance, and innovative solutions.
    • Share knowledge across the team and support the continued development of our technical capability.
    • Provide technical application support, investigating and…
    • Highly skilled client support and relationship management skills.
    • Client focused, creating strong relationships.
    • Exceptional planning and organisation skills.

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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