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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Previous experience in an ICT support, helpdesk, desktop support, computer technician or similar technical support position.
    • IT service management and professional client support.
    • You'll contribute to genuine client environments and technology projects, with appropriate supervision…
    • Knowledge of Active Directory, Microsoft 365, and remote desktop support tools.
    • Demonstrated experience in an ICT support, help desk, or technical services role…
    • You will be accountable for desktop, hardware and software break/ fix support, remote support, software deployment and occasional support for the relocation of…
    • Has a solid background in customer support (bonus points for SaaS experience).
    • Provide fast, friendly chat and email support (chat is our main source, and we…
    • Train and support end users.
    • Provide onsite and remote IT support.
    • Deploy devices and support site technology.
    • POS, EFTPOS and retail technology support.
  • View similar jobs with this employer
    • Flexibility to support business operations through rostered shifts, on-call support and travel across locations.
    • Employment type: Permanent Full-Time.
    • One year minimum year of relevant ICT support experience.
    • Diagnose and resolve ICT incidents and service requests in person, by telephone, email and remote-…
  • Job Description: “DXC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span…
    • Provide technical support and guidance to end-users.
    • Collaborate with cross-functional teams to support IT projects and initiatives.
  • View similar jobs with this employer
    • Escalate complex issues to higher-level support teams as necessary.
    • This position assists staff with technical support of desktop computers, applications, and…
    • Provide technical support for audiovisual and video-conferencing systems.
    • Assist with network equipment deployments, infrastructure changes and onsite technical…
    • 2 – 3 years of experience in technical support/service desk role.
    • Resolve incidents and complete service requests, escalating high-priority or complex issues to…
    • Triage support requests, troubleshoot and provide first / second level support.
    • Answer incoming calls and monitor support queues for the IT helpdesk.

Job Post Details

Remote support roles (work from home)
The Original PC Doctor
Ringwood VIC
•
Remote
Apply on company site

Job details

Pay information not provided
Work from home
Remote in Ringwood VIC

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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