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Technical Support jobs in Melbourne VIC

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • 10+ years delivery experience, with real transition and cutover ownership.
    • Comfortable in handling the cutover process with prior knowledge with retail industry…
    • Ability to explain technical concepts in a clear and practical way to both technical and non-technical users.
    • Tuition Reimbursement – We are constantly looking…
    • Assist with technical escalations and coordinate with internal engineering teams to resolve complex technical issues.
    • A Master’s degree or higher is required.
  • View similar jobs with this employer
    • Assist with implementing ICT improvements, system changes and technical solutions to support business operations.
    • Flexible to work when required.
    • Coach and support Tier 1 team members through knowledge sharing and technical guidance.
    • Excellent communication skills and the ability to explain technical…
    • Working with the various support teams and clients, the focus of this position is to provide level 2 support to Victorian Health Services and Health Technology…
    • Providing support, including procedural documentation and relevant reports.
    • Managing multiple open support incidents and liaising with stakeholders to resolve…
    • Providing expert advice and support to other technical staff and performing advanced problem-solving analysis and diagnosis to resolve technical and operational…
    • Attend industry-sponsored events, as needed, to provide technical support.
    • Provide professional technical and warranty assistance to all inquiries via phone or…
    • Minimum 2 years’ experience in a contact centre or customer-facing technical support role.
    • Handle high volumes of inbound calls and emails, providing accurate…
    • Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for.
    • Train like a beast—10 paid training days, certs =…
    • Strong Apollo CRM and Cyclops support background.
    • Acts as a bridge between technical teams and business stakeholders and helps.
    • Providing advanced technical and operational support and maintenance.
    • Overall, you will be skilled in delivering on quality and eager to provide people-focused…
    • Effective communication skills when troubleshooting technical issues.
    • In this permanent embedded role, you will play a crucial role in delivering high-quality,…

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Remote support roles (work from home)
The Original PC Doctor
Ringwood VIC
•
Remote
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Benefits

Pulled from the full job description
Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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