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Technical Support jobs in Melbourne VIC

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • 10+ years delivery experience, with real transition and cutover ownership.
    • Comfortable in handling the cutover process with prior knowledge with retail industry…
    • Ability to explain technical concepts in a clear and practical way to both technical and non-technical users.
    • Tuition Reimbursement – We are constantly looking…
    • Assist with technical escalations and coordinate with internal engineering teams to resolve complex technical issues.
    • A Master’s degree or higher is required.
    • Assist with implementing ICT improvements, system changes and technical solutions to support business operations.
    • Flexible to work when required.
    • Coach and support Tier 1 team members through knowledge sharing and technical guidance.
    • Excellent communication skills and the ability to explain technical…
    • Working directly onsite with schools to support our managed services offering and providing technical support to staff/students/guests.
    • Providing support, including procedural documentation and relevant reports.
    • Managing multiple open support incidents and liaising with stakeholders to resolve…
    • Providing expert advice and support to other technical staff and performing advanced problem-solving analysis and diagnosis to resolve technical and operational…
    • Working with the various support teams and clients, the focus of this position is to provide level 2 support to Victorian Health Services and Health Technology…
    • Attend industry-sponsored events, as needed, to provide technical support.
    • Provide professional technical and warranty assistance to all inquiries via phone or…
    • Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for.
    • Train like a beast—10 paid training days, certs =…
    • Strong Apollo CRM and Cyclops support background.
    • Acts as a bridge between technical teams and business stakeholders and helps.
    • Providing advanced technical and operational support and maintenance.
    • Overall, you will be skilled in delivering on quality and eager to provide people-focused…
    • Effective communication skills when troubleshooting technical issues.
    • In this permanent embedded role, you will play a crucial role in delivering high-quality,…

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Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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