Telecommunications jobs

In one sentence

Responsible for providing outstanding technical support to a global customer base.

Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

What will your job look like?

• Reflects professional authority internally and externally.
• Responsible to define and implement the right technical technological solution suitable for hosting current and upcoming features while conforming to evolving functional/Non-functional requirements.
• Reflect customer needs by assembling business needs to technical requirements.
• You will be responsible for lifecycle of software engineering of Telecommunication BSS products
• Advise development teams and customers based on product capabilities and methodologies, applying reuse where applicable.
• Ensure high business value based on product capabilities and best practices while ensuring proficient business value between business processes, technology and people.
• You will have wider knowledge in OMS, CRM, OSS and Billing products
• Significant proficiency/in-depth knowledge in the BSS (Ordering 8.1, Billing 8.1, and CRM 8.1) domain (technology and/or products)
• Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
• Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
• Assumes ownership and accountability of specific modules within an application and provides technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues

All you need is...

• Computer Science Degree or Industrial Engineering & Management - Information System
• 8 years' of experience in telecom industry and/or IT, with at least 5 years practical experience in business / system analysis, working with customer on requirement and business processes definition, in a variety of complex situations.
• Wide knowledge & experience in Amdocs products (Billing 8.1, Ordering 8.1, Customer Care 8.1 & master in E2E Business processes.
• Good understanding of Amdocs Product Catalogue and Charging/Rating experience in 8.1 and v10
• Ability to provide solutions meeting customer’s requirements, and provide the cost and timelines
• Lead the end-to-end solution management process with internal stakeholders and with customer
• Customer-facing experience: Ability to lead and facilitate sessions, resolve challenges and suggest solutions using various methods (presentations, demos, business processes etc.)
• Proficient experience in partner and client management.

Why you will love this job

• Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
• Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
• You will have the opportunity to work in multinational environment for the global market leader in its field.
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Job Type: Full-time

Pay: $150,000.00 – $160,000.00 per year

Work Location: In person