Training Support Officer jobs

Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the coming years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the knowledge, determination, and skills to deliver quality results.

Key knowledge and experience

The ideal applicant will be able to demonstrate the following:

Provide responsive, customer-focused support services as a member of the ieMR Program support team (Training) within Digital Metro North (DMN).
Knowledge of standard Microsoft Office(R) software programs and clinical patient information systems to provide administrative support across ieMR teams.
Secretariat duties to DMN meetings, i.e., arrange and coordinate meetings, organise meeting papers, provide confidential and accurate minute taking and distribute information as required.
Provide feedback to clients, support staff and ieMR management on the status of services to ensure the achievement of service levels and client service standards.
Effective time management practices by prioritising work to ensure timeframes are met.

About the role

Flexible working arrangements such as variable working hours, working from home and flex accrual may be supported.
There are opportunities for coaching, development, and career progression within the broader ieMR Project team.
Travel across Metro North facilities may be required.
The role is based at Campbell Place, directly opposite the Royal Brisbane and Women's Hospital

Find out about the role in more detail and how to apply in the attached Role Description and Program Overview.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas.
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
Flexible working arrangements and competitive salary rates with annual incremental increases.
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging.

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting-edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers.This work is licensed under a Creative Commons Attribution 3.0 Australia License.