Travel Nursing jobs in Brisbane QLD

Brisbane, QLD, AU, 4000

• Provide informative and accurate advice to customers
• Ensuring that the allocation of all reservations and ticketing is correct and credit card, cash and account holder payments are completed in a timely manner
• Upsell Queensland Rail Travel products
• Comply with all policies, procedures and regulations regarding Queensland Rail Travel Customer Contact Centre operations
• Work various shifts between the hours of 06:55 and 19:10 across 7 days a week. The hours will vary week to week as part of a Master Roster rotation, including 1 in 4 weekends and a number of public holidays
• A small number of staff also complete overnight on-call duties

• Have a passion for customer service and a genuine interest in helping people
• Have a sales focused attitude coupled with strong written and verbal communication skills to ensure a positive experience for our customers
• Be a quick thinker, with the ability to work through problems and provide solutions
• Manage multiple tasks with an agile and fast-paced environment
• Be a dedicated and flexible team player and adapt well to change in the workplace
• Previous Call Centre, Corporate Travel and/or Travel and Tourism experience would be highly desirable
• Intermediate computer and Microsoft Office skills

• Multiple fixed-term full-time opportunities available based in Brisbane
• Starting base salary $85,757 / approximately $43 per hour + 12.75% super + any applicable penalties
• Be part of the Customer Contact Centre team and work directly with an experienced team of Travel Consultants and a dedicated Team Leader
• Free rail travel to and from work + discounted rail travel for off-duty travel on the SEQ and long-distance travel networks
• Employee Assistance Program covering career, conflict management, nutrition and family support and assistance

Sounds great! What’s next?

Please apply to Travel Consultant (11780) via our website by 11:59pm (GMT+10:00 Brisbane) 21st July 2026.

Supporting a Diverse Workforce

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day. We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds.

We strive to provide a barrier free and equitable recruitment experience. If you do require an adjustment during the recruitment process, please contact Krystal email on krystal.gray@qr.com.au

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. For roles that have pre-employment qualifications, QR will also be required to do formal qualification verification processes to ensure qualifications align to QR's requirements.