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IT Support Technician
Western Australia
From $33.50 an hour
Part-time, Contract, Casual

Job details

From $33.50 an hour
Part-time, Contract, Casual
Western Australia

Full job description

The Role:
We’re hiring Technicians across WA, with a focus on Merredin, Newman, Dalwallinu & Narembeen to provide high-quality onsite and remote technical support to end users.

Key Responsibilities:

  • Provide L1/L2 technical support to end users (onsite & remote)
  • Troubleshoot Windows 10/11 desktops, laptops, applications and user access issues
  • Install, configure, maintain and troubleshoot workstations and laptops
  • Support user onboarding, workstation setup and device replacement
  • Support Microsoft 365 and common business applications
  • Perform remote troubleshooting using approved remote support tools
  • Escalate unresolved or complex issues to L3 support
  • Troubleshoot scanners, MFDs, barcode scanners, docking stations, monitors and peripherals
  • Liaise with printer vendors and third-party providers when required
  • Perform site visits and physical troubleshooting when remote resolution is not possible

Mandatory Requirements:

  • Strong hands-on experience in hardware & software troubleshooting
  • Valid Australian driver’s license
  • Own reliable vehicle
  • Australian working rights – must be based in WA

Pay: From $33.50 per hour

Expected hours: 37.5 per week

Work Location: In person

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