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Work At Home Technical Support jobs

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    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • Remote Desktop Support – Windows Technician.
    • Contribute to meaningful work that directly supports staff productivity and organisational success.
    • Demonstrated experience in an ICT support, help desk, or…
    • Effective communication skills when troubleshooting technical issues.
    • A positive attitude and can-do mindset, fostered by your proven track record of helping…
    • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
    • Work Schedule: 8-hour shift.
  • View similar jobs with this employer
    • Experience in an IT Service Desk, any customer support, or technical help role, providing first level support to end users (Desirable but not essential).
    • Effective communication skills when troubleshooting technical issues.
    • A positive attitude and can-do mindset, fostered by your proven track record of helping…
    • Effective communication skills when troubleshooting technical issues.
    • A positive attitude and can-do mindset, fostered by your proven track record of helping…
    • Respond to support requests via phone, email, ticketing systems, and remote support tools.
    • Provide first-level technical support for hardware, software, network…
    • To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT…
    • Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally.
    • Provide Level 1 and Level 2 technical support to employees across the business.
    • Experience with endpoint management and device support.
    • No sales — purely service, provisioning and customer support.
    • As a trusted Telstra partner, we support organisations nationwide with reliable, responsive and…
    • The ability to assist non-technical people understand technical aspects.
    • Highly skilled client support and relationship management skills.
    • Educate customers on products, onboarding processes and provide basic technical support.
    • Demonstrates patience and empathy, with a genuine desire to support…
    • On average, our part time techs get around 20-25 hours of work per week depending on their location, willingness to travel and technical skills.

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Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
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Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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